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- Tasks: Lead a housekeeping team to maintain top-notch cleanliness and presentation.
- Company: Join the dynamic team at Hawkchurch Resort & Spa in beautiful Devon.
- Benefits: Enjoy competitive pay, enhanced holidays, and discounts on resort facilities and services.
- Why this job: Be part of a dedicated team creating unforgettable experiences for guests and owners.
- Qualifications: Previous experience in housekeeping management and strong customer service skills are essential.
- Other info: Flexibility is key; work 40 hours across five days with opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
The successful Housekeeping Manager will
Lead a housekeeping team to achieve the highest standards in their work.
Maintain the cleanliness and presentation of all rental fleet and company premises to the highest standard
Complete staff rotas taking into account strict budgetary control, demand and holidays
Issue training and re-training as required
Checking inventories and replenishing as required
Completing laundry services as necessary
Reporting of lost and found property
Previous experience in a similar role is essential. Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is an advantage in order to enable an easy commute., * Right to Live and work in the UK
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Previous experience in a similar role
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Excellent customer service and strong communication skills, * A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort
We are looking for a Housekeeping Manager to join our team at Hawkchurch Resort & Spa in Axminster, Devon. Great competitive rate of pay!
This is a permanent position to work full time hours. This will be 40 hours across 5 days which will be Monday, Tuesday, Wednesday, Friday and Saturday.
Flexibility is essential to suit the needs of the business., · Competitive rate of pay.
· Enhanced holiday entitlement (*with the option to cash in a number of holidays per year).
· Discounted staff breaks at our luxurious holiday resorts across the UK.
· Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
· Food discount across all resorts.
· *Free complimentary round of Golf .
· Discounts on spa treatments.
· *Discount on website ticket prices for Chester Zoo, the UK’s largest charity zoo.
· *’Introduce a friend’ recruitment bonus.
· *Company employee sick pay.
· Compassionate leave pay.
· Employee Assistance Programme.
· Free access to the Darwin Academy training programme to help further your career and skill levels.
· Cycle to work scheme.
· MediCash cash plan.
*Subject to terms and conditions
Why work for us:
‘Darwin Escapes is successful because of our Team, who are like minded, dedicated and committed to delivering outstanding standards and customer experience. This is how we support each other to carve those life long memories for our holiday home owners, holiday guests and golf members and visitors’ – Lindsey Esse, Managing Director.
Housekeeping Manager employer: Darwin Escapes
Contact Detail:
Darwin Escapes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager
✨Tip Number 1
Make sure to highlight your previous experience in housekeeping management during the interview. Share specific examples of how you led a team to achieve high standards and maintained cleanliness in your past roles.
✨Tip Number 2
Demonstrate your excellent customer service skills by preparing to discuss situations where you went above and beyond for guests. This will show that you align with our commitment to outstanding customer experiences.
✨Tip Number 3
Since flexibility is essential for this role, be ready to discuss your availability and willingness to adapt to the needs of the business. This will reflect your understanding of the demands of the position.
✨Tip Number 4
If you have a driving license, mention it! Being able to drive can be a significant advantage for commuting and managing tasks across the resort, so make sure we know you can easily travel to and from work.
We think you need these skills to ace Housekeeping Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in housekeeping management. Detail specific responsibilities you had, such as leading a team, maintaining cleanliness standards, and managing staff rotas.
Showcase Customer Service Skills: Since excellent customer service is essential for this role, include examples of how you've provided outstanding service in past positions. Mention any feedback or recognition you've received from customers.
Demonstrate Communication Abilities: Strong communication skills are crucial for a Housekeeping Manager. Provide examples of how you've effectively communicated with your team and other departments to ensure smooth operations.
Express Flexibility: The job requires flexibility to meet business needs. In your application, mention your willingness to adapt to changing schedules and demands, showcasing your commitment to the role.
How to prepare for a job interview at Darwin Escapes
✨Showcase Your Leadership Skills
As a Housekeeping Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve high standards. Share specific examples of challenges you've faced and how you overcame them.
✨Emphasize Customer Service Excellence
Excellent customer service is crucial in this role. Prepare to talk about how you've handled customer complaints or feedback in the past. Highlight any strategies you've implemented to enhance guest satisfaction.
✨Demonstrate Budget Management Experience
Since maintaining strict budgetary control is part of the job, be ready to discuss your experience with managing budgets. Provide examples of how you've successfully balanced costs while maintaining quality in housekeeping services.
✨Prepare for Practical Scenarios
You might be asked to solve practical scenarios related to housekeeping operations during the interview. Think about common issues that arise in housekeeping and how you would address them, such as inventory management or staff scheduling.
