Housekeeping Manager

Job Description

We are looking for an experienced and motivated Housekeeping Manager to join our team at Bath Mill Lodge Retreat, one of Darwin Escapes' award-winning holiday destinations.

This is a fantastic opportunity for a passionate leader who takes pride in delivering exceptional standards and creating memorable guest experiences.

As Housekeeping Manager, you'll lead a dedicated team, ensuring our luxury lodges and guest areas are maintained to the highest standards while supporting, developing and motivating your colleagues.

This is a varied and hands-on management role, ideal for someone who enjoys leading from the front, thrives in a fast-paced environment and has a keen eye for detail.

This is a permanent position offering 35 hours per week, working variable days, including weekends and bank holidays in line with the needs of the business.

Why Join Darwin Escapes?

• Heavily discounted holidays across Darwin Escapes resorts.
• Discounts when dining or using spa facilities across our resorts.
• Free use of many resort facilities.
• Medi Cash Health Plan
• Employee Assistance Programme.
• Training and development opportunities.
• Career progression opportunities.
• Access to employee benefits and discounts.
• Discounted gym memberships.
• Enhanced holiday and sick pay.
• Cycle to Work scheme.
• The opportunity to sell annual leave.
• (Some benefits are subject to terms and conditions.)

About The Role

Key Responsibilities

• Lead the day-to-day housekeeping operation, ensuring all accommodation and public areas meet Darwin Escapes' high standards.
• Manage, motivate and support the Housekeeping team, creating a positive and productive working environment.
• Plan rotas and allocate workloads to ensure efficient daily operations.
• Carry out regular quality inspections and ensure all accommodation is guest-ready within required turnaround times.
• Recruit, train, coach and develop team members.
• Monitor stock levels and order housekeeping supplies as required.
• Work closely with Reception and Maintenance teams to ensure a seamless guest experience.
• Handle guest feedback and resolve housekeeping queries professionally and efficiently.
• Ensure compliance with all health & safety, COSHH and company procedures.
• Maintain accurate records, including audits, inspections and team performance.

Essential

What We're Looking For

• Previous experience in a Housekeeping Supervisor, Assistant Housekeeping Manager or Housekeeping Manager role.
• Strong leadership and people management skills.
• Excellent attention to detail and commitment to high standards.
• Ability to organise workloads and prioritise effectively in a fast-paced environment.
• Strong communication and problem-solving skills.
• A positive, proactive and hands-on approach.
• Flexibility to work weekends and bank holidays.
• Applicants must have the legal right to work in the United Kingdom.

Desirable

• Experience within the hospitality, holiday park or hotel industry.
• Experience managing rotas, budgets and stock control.
• Knowledge of COSHH and health & safety legislation.
• Experience using housekeeping or property management systems.

Skills Needed

About The Company

A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories.

Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.

Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses.

Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.

Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.

Behind every great Darwin Escape is a dedicated team.

Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.

Company Culture

At Darwin Escapes we believe our people are at the heart of everything we do.

Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.

Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations.

While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.

We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers.

Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.

Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.

• Required Criteria
• Previous experience in a Housekeeping Supervisor, Assistant Housekeeping Manager or Housekeeping Manager role.
• Applicants must have the legal right to work in the United Kingdom. Desirable
• Desired Criteria
• Experience within the hospitality, holiday park or hotel industry.
• Closing Date
• Saturday 31st October, 2026
• Contract Type fulltime
• Salary
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