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- Tasks: Help maintain stunning grounds and hot tubs at a beautiful retreat.
- Company: Join Darwin Escapes, a leading hospitality company with 26 unique destinations.
- Benefits: Earn £12.50 per hour, enjoy enhanced holidays, and access amazing staff discounts.
- Why this job: Be part of a team that ensures guests have a five-star experience.
- Qualifications: Driving licence required; previous maintenance experience is a plus.
- Other info: Flexible hours, great career development opportunities, and free access to resort facilities.
Job Description
We are looking for an Grounds and Hot Tub Maintenance Assistant to join our team at Thanet Well Lodge Retreat in Penrith. Hourly rate of £12.50!
This is a permanent position to work full time hours. This will be 40 hours across 5 variable days which will include weekends and bank holidays.
Flexibility is essential to suit the needs of the business.
Company overview:
Darwin Escapes has 18 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!
About The Role
Main responsibilities:
The successful Grounds and Hot Tub Maintenance Assistant will
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Assist the maintenance team with the upkeep of company buildings and guest accommodation.
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Respond to maintenance requests from guests on site.
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Assist with renovation projects and attend planned daily maintenance tasks.
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Complete any necessary paperwork following repairs and maintenance.
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Assist with the cleaning and maintaining of all hot tubs on change over days.
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Assist the grounds team to ensure the appearance of the retreat is kept up to its five star standard.
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Assist with grass cutting and strimming, edging and weeding borders and also clearing pathways.
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Ensure the retreat is kept clear and free of debris.
Requirements:
Previous maintenance / grounds experience is an advantage. A positive work ethic with a willingness to learn new skills is desirable. A driving licence and the ability to drive is essential for this role due to the use the site buggies / vehicles.
What’s in it for you:
· Competitive rate of pay.
· Enhanced holiday entitlement (*with the option to cash in a number of holidays per year).
· Discounted staff breaks at our luxurious holiday resorts across the UK.
· Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
· Food discount across all resorts.
· Discounts on spa treatments.
· *\’Introduce a friend\’ recruitment bonus.
· *Company employee sick pay.
· Compassionate leave pay.
· Employee Assistance Programme.
· Free access to the Darwin Academy training programme to help further your career and skill levels.
· Cycle to work scheme.
· MediCash cash plan.
*Subject to terms and conditions
Skills Needed
Servicing
About The Company
A Darwin Escape will always be the perfect destination.
A chance to unwind, power down or charge up! You’ll be all set to explore, seize adventure, dream bigger and let go of it all.
Whether you’re looking for a peaceful retreat in a picturesque rural setting, or a fun-packed family break in the heart of the action, we’ve got the perfect escape waiting for you.
Each of our locations are unique – no two are the same. We have lots of different accommodation, from luxury lodges complete with their own private hot tub, through to family-sized caravans and even treehouses. We want you to love your escape, so we are always striving for excellence.
All of our resorts are beautifully-maintained, with our award-winning facilities and stunning accommodation. Where you can relax and unwind or have an adventure filled holiday break away – make it your holiday, your way.
Company Culture
Start your career with one of the fastest growing companies in the UK holiday industry.
Darwin Escapes has 18 locations across the country, each with its own unique personality and offering, including luxurious lodge retreats, more family focused destinations and countryside tranquil locations. We offer something for everyone, from our holidays guests, holiday home owners to our valued staff.
No matter where you are in the country we are sure to have a resort near you. Whether you\’re down at the southern-most point of Cornwall or all the way up to Keswick, Cumbria, and everywhere in between, we have the career for you!
If you\’re looking for a role in entertainment, food and beverage or at a management level the Darwin family will have the career waiting for you.
With a friendly and encouraging environment you can start your career at Darwin Escapes with lots of opportunities for progression or movement amongst locations.
Desired Criteria
- Previous maintenance / grounds experience is an advantage
- A positive work ethic with a willingness to learn new skills is desirable
Required Criteria
- Right to Live and work in the UK
- A driving licence and the ability to drive is essential for this role due to the use the site buggies / vehicles.
Closing Date Sunday 1st February, 2026
Grounds and Hot Tub Maintenance Assistant employer: Darwin Escapes
Contact Detail:
Darwin Escapes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grounds and Hot Tub Maintenance Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Darwin Escapes. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Grounds and Hot Tub Maintenance Assistant. Highlight your willingness to learn and your positive work ethic!
✨Tip Number 3
Dress for success! Even though this is a maintenance role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Grounds and Hot Tub Maintenance Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love to see candidates who are genuinely excited about joining our team and contributing to the upkeep of our beautiful retreat.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience you have in maintenance or groundskeeping. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without unnecessary fluff. This helps us get a quick understanding of your fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it reaches us quickly and securely. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Darwin Escapes
✨Know Your Stuff
Before the interview, brush up on your knowledge of grounds and hot tub maintenance. Familiarise yourself with common maintenance tasks and any relevant tools or equipment. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Flexibility
Since the job requires working variable days, including weekends and bank holidays, be prepared to discuss your availability. Highlight any previous experience where you had to adapt to changing schedules, as this will demonstrate your flexibility and commitment to the team.
✨Customer Service is Key
This role involves responding to guest requests, so be ready to talk about your customer service skills. Share examples of how you've exceeded customer expectations in the past, and emphasise your positive work ethic and willingness to learn new skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about the team dynamics, training opportunities, or specific maintenance projects. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
