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- Tasks: Design and deliver engaging Salesforce training sessions for diverse user groups.
- Company: Global financial services organisation with a complex Salesforce environment.
- Benefits: Competitive salary, flexible hybrid working, and exposure to senior stakeholders.
- Other info: Opportunity for continuous improvement and collaboration across various teams.
- Why this job: Make a visible impact on system adoption and enhance user capabilities.
- Qualifications: Experience in delivering Salesforce training and strong communication skills.
The predicted salary is between 60000 - 65000 £ per year.
Location: London (flexible hybrid working)
Contract: 12-month fixed-term contract
Salary Range: £60,000 - £65,000
Our client is a global financial services organisation with a complex, enterprise-scale Salesforce environment supporting multiple business functions. As part of a wider programme to enhance system adoption, capability and data quality, the firm is seeking a Salesforce Trainer on a 12-month fixed-term contract.
This role sits at the intersection of technology, people and process. The Salesforce Trainer will design and deliver high-quality training that enables users to work more effectively, supports ongoing system enhancements, and underpins successful change management. The position offers strong exposure to senior stakeholders and the opportunity to make a visible impact across a large, international user base. The role is based in London with a flexible hybrid working model.
Key Responsibilities- Design and deliver engaging Salesforce training sessions, both virtually and in person, tailored to different user groups and levels of experience.
- Create, maintain and continuously improve training materials, including user guides, videos and e-learning content.
- Translate complex business processes into clear, intuitive Salesforce workflows and learning content.
- Support Salesforce rollouts, upgrades and change initiatives, ensuring users are confident and well-prepared.
- Assess training effectiveness through feedback and usage metrics, refining programmes to improve adoption and outcomes.
- Provide post-training support, troubleshooting user issues and acting as a trusted point of contact for Salesforce-related queries.
- Collaborate closely with stakeholders across sales, operations and IT to ensure training aligns with business priorities and system design.
- Stay up to date with Salesforce features, releases and best practice, proactively incorporating improvements into training delivery.
- Proven experience delivering Salesforce training within a corporate or enterprise environment, ideally in financial services or another regulated sector.
- Strong understanding of Salesforce functionality and user workflows, with the ability to translate technical concepts into accessible learning.
- Demonstrated experience designing and maintaining a range of training materials for different audiences.
- Confident communicator with strong presentation skills and the ability to engage stakeholders at all levels.
- Experience supporting system change, rollouts or upgrades, with a pragmatic approach to change management.
- Organized, adaptable and user-focused, with a commitment to continuous improvement.
- Salesforce certifications or formal training qualifications are advantageous but not essential.
Salesforce Trainer (7 Month FTC) in London employer: Dartmouth Partners Ltd
Contact Detail:
Dartmouth Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Trainer (7 Month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Salesforce Trainer gig.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials and any successful sessions you've delivered. This will give potential employers a taste of what you can bring to the table, especially in a complex environment like Salesforce.
✨Tip Number 3
Prepare for those interviews! Research the company and their Salesforce setup. We want you to be able to discuss how you can enhance their training and support their users effectively. Tailor your answers to show you understand their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who can make a difference in our team.
We think you need these skills to ace Salesforce Trainer (7 Month FTC) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce training. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: As a Salesforce Trainer, you'll need to engage with various stakeholders. Use your application to demonstrate your strong communication and presentation skills. Share examples of how you've effectively conveyed complex information in the past.
Highlight Your Training Materials: If you've designed training materials before, let us know! Include links or descriptions of user guides, videos, or e-learning content you've created. This will show us your ability to create engaging and effective training resources.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dartmouth Partners Ltd
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Understand the latest features and how they can impact user training. Being able to discuss specific functionalities and how they relate to the role will show that you're not just familiar with Salesforce, but that you're passionate about it.
✨Tailor Your Training Approach
Think about how you would design training for different user groups. Prepare examples of how you've adapted your training style in the past to meet diverse needs. This will demonstrate your ability to engage various stakeholders and ensure effective learning outcomes.
✨Showcase Your Communication Skills
As a Salesforce Trainer, you'll need to communicate complex ideas clearly. Practice explaining a complicated Salesforce concept in simple terms. This will help you illustrate your ability to translate technical jargon into accessible language during the interview.
✨Prepare for Change Management Questions
Expect questions about your experience with system rollouts and change management. Be ready to share specific examples of how you've supported users through transitions. Highlight your pragmatic approach and any metrics that demonstrate the success of your training initiatives.