At a Glance
- Tasks: Assist visitors at Dartmoor National Park with information and support.
- Company: Join the Dartmoor National Park Authority, dedicated to conservation and community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, and discounts at Visitor Centres.
- Other info: Flexible hours, beautiful office location, and opportunities for personal growth.
- Why this job: Be part of a vibrant team in a stunning natural environment.
- Qualifications: Confident communicator with knowledge of Dartmoor; retail experience is a plus.
Dartmoor National Park Authority works in partnership with local and national stakeholders to conserve and enhance Dartmoor as a vibrant, living, working landscape and community teeming with natural beauty, wildlife and cultural heritage.
We promote opportunities for the public to understand and enjoy the special qualities of Dartmoor National Park, whilst also promoting the economic and social wellbeing of local communities.
We are now looking for a part-time Temporary Information Adviser to join our team on a fixed-term contract until 31 December 2026, working a total of 422 hours for the contract period (maximum 16 shifts per month in summer).
The post holder/s will assist in the day-to-day, efficient and effective operation of the National Park Visitor Centres at Haytor and Postbridge and provide support as part of the Visitor team. This will include assisting the public to understand and enjoy the area through providing a positive welcome and advice service tailored to individual needs.
The Benefits
- Salary of £24,796 - £25,989 pro rata per annum (pay award pending)
- Generous annual leave and flexitime policies
- Cycle to work scheme
- Access to electric vehicle pool car fleet
- Local Government Pension Scheme
- Beautiful office location on National Trust estate, with free parking and café on site
- Discounts at National Park Visitor Centres
- Free parking in our car parks on Dartmoor
About You
The work is varied and requires a good knowledge of the Dartmoor area. You must be a confident communicator and able to deal with enquiries from the public in person, by telephone and email in a friendly, outgoing manner.
The role involves selling the range of publications and other items available at our Visitor Centres. A working knowledge of using computerised tills would be an advantage. Some weekend and Bank Holiday working will be required. The post is based at the Visitor Centre at Haytor, but you may be required to work at the other Visitor Centre on occasions.
For further information or to discuss the role in more detail, please contact Charlotte Easton (Head of Communications & Engagement).
Closing date: Monday 22nd June 2026
Interview date: Wednesday 8th July 2026
Dartmoor National Park Authority is a disability confident and an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
So, if you’re seeking your next challenge as an Information Adviser, please apply via the button shown.
Information Adviser employer: Dartmoor National Park Authority
Dartmoor National Park Authority is an exceptional employer, offering a unique opportunity to work in the stunning surroundings of Dartmoor while contributing to the conservation and enjoyment of this beautiful landscape. With generous benefits including flexible working hours, a supportive work culture, and access to a local government pension scheme, employees can thrive both personally and professionally. The role of Information Adviser not only allows for meaningful engagement with the public but also provides opportunities for growth within a dedicated team committed to enhancing the community's wellbeing.
Contact Details:
Dartmoor National Park Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information Adviser
✨Tip Number 1
Get to know Dartmoor like the back of your hand! Familiarise yourself with the local attractions, wildlife, and cultural spots. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with the public, try role-playing different scenarios with friends or family. This will boost your confidence and help you handle enquiries like a pro.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples from past experiences where you’ve gone above and beyond for someone. This will demonstrate your ability to provide a positive welcome and tailored advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Dartmoor National Park Authority. Let’s make it happen!
We think you need these skills to ace Information Adviser
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you have a good grasp of Dartmoor National Park and its unique features. This will help you tailor your application to show how well you understand the role and the area.
Be Personable:Since the role involves interacting with the public, let your friendly personality shine through in your application. Use a warm tone and share any relevant experiences that highlight your communication skills.
Showcase Relevant Experience:Highlight any previous roles or experiences that relate to customer service or working in a visitor centre. This will demonstrate that you’re not just a good fit for the job, but that you’re ready to hit the ground running.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people and shows you’re serious about joining our team at Dartmoor National Park.
How to prepare for a job interview at Dartmoor National Park Authority
✨Know Your Dartmoor
Familiarise yourself with the Dartmoor area and its key features. Being able to discuss local wildlife, cultural heritage, and visitor attractions will show your passion for the role and help you connect with the interviewers.
✨Practice Your Communication Skills
As a confident communicator, you'll need to demonstrate your ability to engage with the public. Practice answering common questions in a friendly manner, and consider role-playing scenarios where you assist visitors with their enquiries.
✨Showcase Your Customer Service Experience
Prepare examples from your past experiences that highlight your customer service skills. Whether it’s handling difficult situations or providing exceptional service, these stories will illustrate your suitability for the Information Adviser role.
✨Be Ready for Practical Questions
Expect questions about using computerised tills and selling publications. Brush up on any relevant experience you have and be ready to discuss how you would handle sales and transactions in a busy Visitor Centre environment.
