At a Glance
- Tasks: Assist visitors at Dartmoor National Park, providing information and support.
- Company: Join the Dartmoor National Park Authority, dedicated to conservation and community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, and discounts at Visitor Centres.
- Other info: Flexible hours with opportunities for weekend work and career growth.
- Why this job: Be part of a vibrant team in a stunning natural environment.
- Qualifications: Good knowledge of Dartmoor and confident communication skills required.
The predicted salary is between 24796 - 25989 £ per year.
Dartmoor National Park Authority works in partnership with local and national stakeholders to conserve and enhance Dartmoor as a vibrant, living, working landscape and community teeming with natural beauty, wildlife and cultural heritage. We promote opportunities for the public to understand and enjoy the special qualities of Dartmoor National Park, whilst also promoting the economic and social wellbeing of local communities.
We are now looking for a part-time Temporary Information Adviser to join our team on a fixed-term contract until 31 December 2026, working a total of 422 hours for the contract period (maximum 16 shifts per month in summer).
The post holder/s will assist in the day-to-day, efficient and effective operation of the National Park Visitor Centres at Haytor and Postbridge and provide support as part of the Visitor team. This will include assisting the public to understand and enjoy the area through providing a positive welcome and advice service tailored to individual needs.
The Benefits
- Salary of £24,796 - £25,989 pro rata per annum (pay award pending)
- Generous annual leave and flexitime policies
- Cycle to work scheme
- Access to electric vehicle pool car fleet
- Local Government Pension Scheme
- Beautiful office location on National Trust estate, with free parking and café on site
- Discounts at National Park Visitor Centres
- Free parking in our car parks on Dartmoor
About You
The work is varied and requires a good knowledge of the Dartmoor area. You must be a confident communicator and able to deal with enquiries from the public in person, by telephone and email in a friendly, outgoing manner. The role involves selling the range of publications and other items available at our Visitor Centres. A working knowledge of using computerised tills would be an advantage. Some weekend and Bank Holiday working will be required. The post is based at the Visitor Centre at Haytor, but you may be required to work at the other Visitor Centre on occasions.
For further information or to discuss the role in more detail, please contact Charlotte Easton (Head of Communications & Engagement).
Closing date: Monday 22nd June 2026
Interview date: Wednesday 8th July 2026
Dartmoor National Park Authority is a disability confident and an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
So, if you’re seeking your next challenge as an Information Adviser, please apply via the button shown.
Information Adviser in Exeter employer: Dartmoor National Park Authority
Dartmoor National Park Authority is an exceptional employer, offering a unique opportunity to work in the stunning surroundings of Dartmoor while contributing to the conservation and enjoyment of this beautiful landscape. With generous benefits including flexible working hours, a supportive work culture, and a commitment to employee growth, you will be part of a dedicated team that values diversity and community engagement. The picturesque office location, alongside access to local amenities and discounts at Visitor Centres, makes this role not just a job, but a meaningful experience.
Contact Details:
Dartmoor National Park Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information Adviser in Exeter
✨Tip Number 1
Get to know Dartmoor like the back of your hand! Familiarise yourself with the local attractions, wildlife, and cultural spots. This knowledge will not only impress during interviews but also help you connect with visitors.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to simulate dealing with public enquiries. The more comfortable you are chatting with people, the better you'll shine in the interview.
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to express why you’re passionate about helping others enjoy Dartmoor. A genuine interest can set you apart from the crowd.
✨Tip Number 4
Don’t forget to ask questions during your interview! It shows you're engaged and interested. Inquire about the team dynamics or upcoming events at the Visitor Centres to demonstrate your eagerness to be part of the community.
We think you need these skills to ace Information Adviser in Exeter
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you have a good grasp of Dartmoor and its unique features. This will help you tailor your application to show how well you understand the role and the area you'll be working in.
Be Personable:Since this role involves interacting with the public, let your friendly personality shine through in your application. Use a warm tone and share any relevant experiences that highlight your communication skills.
Show Your Flexibility:Mention your availability for weekend and Bank Holiday shifts. We appreciate candidates who are willing to adapt to the needs of the Visitor Centres, so don’t shy away from highlighting your flexibility.
Apply Through Our Website:Make sure to submit your application via our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dartmoor National Park Authority
✨Know Your Dartmoor
Familiarise yourself with the Dartmoor area, its attractions, and its wildlife. Being able to share interesting facts or personal experiences about Dartmoor will show your passion for the role and help you connect with the interviewers.
✨Practice Your Communication Skills
Since the role requires confident communication, practice answering common interview questions out loud. You could even role-play with a friend, focusing on how to convey information clearly and warmly, just like you would with visitors.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you've provided excellent customer service. Highlight situations where you tailored your approach to meet individual needs, as this aligns perfectly with the job's requirements.
✨Be Ready for Practical Scenarios
Think about potential scenarios you might face in the Visitor Centre, such as handling difficult enquiries or selling publications. Be prepared to discuss how you'd approach these situations, demonstrating your problem-solving skills and adaptability.
