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- Tasks: Provide essential administrative support and be the first point of contact for enquiries.
- Company: Join Dartmoor National Park Authority, dedicated to conserving natural beauty and community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, flexitime, and pension scheme.
- Why this job: Make a real impact while developing your skills in a vibrant environment.
- Qualifications: Experience in administration, excellent customer service, and strong IT skills required.
- Other info: Be part of a supportive team with opportunities for career growth.
The predicted salary is between 22400 - 25600 £ per year.
Hours: Full time, 37 hours per week (part time hours considered)
About Us
Dartmoor National Park Authority works in partnership with local and national stakeholders to conserve and enhance Dartmoor as a vibrant, living, working landscape and community teeming with natural beauty, wildlife and cultural heritage. We promote opportunities for the public to understand and enjoy the special qualities of Dartmoor National Park, whilst also promoting the economic and social wellbeing of local communities. We are now looking for two Business Support Officers to join us on a full-time, permanent basis. However, we also welcome applications to these positions on a part-time basis to attract the best possible candidates. This is a fantastic opportunity for an administrator with great customer focus to take their next step and join our organisation, providing support to our teams and stakeholders.
The Role
As a Business Support Officer, you will help deliver an effective and reliable business support service, providing administrative support to colleagues across the Authority. Joining a small, busy team, you will be the first point of contact for enquiries by telephone, email and in person, dealing with these professionally and efficiently. You will assist with preparing agendas, minute taking, processing incoming and outgoing mail as well as organising meetings and events, providing hospitality as required. You will also provide secretarial and administrative support, when required, to the Chief Executive (National Park Officer) and Leadership Team. You will assist with website support, as well as maintaining and updating the corporate contacts database. You will provide administrative support to externally funded projects (e.g., Dartmoor’s Dynamic Landscapes) and other key projects/programmes. You will also assist in the collection, collating, recording, and reporting of performance management data.
The Benefits
- Salary of £26,403 - £28,598 per annum (pro-rata if part‑time)
- Generous annual leave and flexitime policies
- Membership of the Local Government Pension Scheme
- Based at Parke National Trust estate near Bovey Tracey, with free parking and café on site
- Discounts at National Park Visitor Centres
- Free parking in our car parks on Dartmoor
About You
- Experience of working within an office/administrative environment
- Experience preparing agendas, reports and minute taking
- Reception experience and/or providing excellent customer service
- Excellent IT skills, including a working knowledge of MS Office applications (Word, Excel, Outlook, Teams, PowerPoint, Access)
- Experience in document management systems, databases, spreadsheets and information management
- Numeracy and literacy to GCSE level (A-C/ Level 4 and above)
- An ECDL and/or CLAIT qualification or equivalent qualification/experience
We work hard to conserve and enhance Dartmoor National Park’s natural beauty, wildlife and cultural heritage so it can continue to inspire and be enjoyed by generations to come. You’ll be playing a vital role in our work, helping to keep our teams and operations running smoothly and efficiently whilst developing your skills and experience and building a rewarding career.
These posts are, in part, made possible by the National Lottery Heritage Fund’s support for Dartmoor’s Dynamic Landscapes (DDL). For further information, or to discuss the role in more detail, please contact Angela Stirland, Head of Business Support at astirland@dartmoor.gov.uk.
Location: Dartmoor National Park Authority, Parke, Bovey Tracey, Devon, TQ13 9JQ.
Closing date: 15 March 2026
Interview date: 26 March 2026
Dartmoor National Park Authority is a disability confident and an equal opportunities employer, values diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. So, if you’re seeking your next challenge as a Business Support Officer, please apply via the button shown.
Business Support Officers employer: Dartmoor National Park Authority
Contact Detail:
Dartmoor National Park Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officers
✨Tip Number 1
Get to know the Dartmoor National Park Authority inside out! Familiarise yourself with their projects and values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! As a Business Support Officer, you'll be the first point of contact. Role-play some scenarios with friends or family to get comfortable handling enquiries like a pro.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Dartmoor National Park Authority.
We think you need these skills to ace Business Support Officers
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. We want to see how your skills match the role of a Business Support Officer, so don’t hold back on showcasing your administrative prowess!
Show Off Your Customer Service Skills: Since you'll be the first point of contact for enquiries, it's crucial to demonstrate your customer service experience. Share specific examples of how you've handled inquiries or provided support in previous roles – we love a good story!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it shows you’re keen to join our team at Dartmoor National Park Authority!
How to prepare for a job interview at Dartmoor National Park Authority
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the tasks mentioned in the job description, like minute taking and managing enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As the first point of contact for enquiries, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled customer interactions. Highlight your ability to remain professional and efficient, even under pressure.
✨Brush Up on IT Skills
Since the role requires strong IT skills, especially in MS Office applications, take some time to refresh your knowledge. Be ready to discuss how you've used these tools in previous roles, particularly in document management and data reporting. You might even want to mention any specific projects where your IT skills made a difference.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.