Dartington Service Design Lab

About Dartington Service Design Lab

Dartington Service Design Lab is a pioneering organisation based in the UK, dedicated to transforming public services through innovative design and collaborative practices. Our mission is to enhance the quality of life for communities by reimagining how services are delivered and experienced.

At Dartington, we believe that effective service design is rooted in understanding the needs and aspirations of users. We employ a human-centred approach, engaging with stakeholders at every stage of the design process to ensure that solutions are not only functional but also meaningful.

Our team comprises experts from various fields, including design, social science, and technology, who work together to create tailored solutions for complex challenges. We offer a range of services, including:

• User Research: Conducting in-depth studies to gather insights into user behaviours and needs.
• Service Prototyping: Developing and testing prototypes to refine service concepts before implementation.
• Workshops and Training: Facilitating sessions to empower teams and organisations in service design methodologies.
• Consultancy: Providing strategic advice to help organisations navigate service transformation.

Our vision is to foster a culture of innovation within public services, enabling organisations to adapt and thrive in an ever-changing landscape. We are committed to sustainability and inclusivity, ensuring that our designs promote equity and accessibility for all.

Through collaboration with local authorities, charities, and community groups, Dartington Service Design Lab aims to create lasting impact and drive positive change. Join us on our journey to redefine service delivery and enhance community well-being.