At a Glance
- Tasks: Assist customers with parts inquiries and manage stock efficiently.
- Company: Join the stunning Darthaven Marina in the beautiful South Hams countryside.
- Benefits: Earn up to £32,000, enjoy 25 days off, and receive branded clothing.
- Other info: Dynamic team committed to diversity and equal opportunities.
- Why this job: Work with prestigious boating brands and enhance your skills in a vibrant environment.
- Qualifications: Experience in parts or retail, preferably in marine or automotive sectors.
The predicted salary is between 32000 - 32000 £ per year.
Darthaven Marina is located in the stunning South Hams countryside, surrounded by rolling hills and in a truly tranquil setting. Our impressive 270 berth marina has grown over the past 30 years, and we continue to pride ourselves in the first-class service we provide to our berth holders, visitors and customers.
We’re currently looking for a Parts Assistant to join us on a full-time, permanent basis and deliver a first-class service to customers.
What are the benefits?
- Salary of up to £32,000 per annum
- 25 days’ annual leave
- Branded company clothing
- Stunning working location
- On-site parking
This is a fantastic opportunity for an individual with experience in parts or retail and knowledge of marine or automotive engineering to join a fantastic organisation. You’ll also have the opportunity to work with some of the most prestigious boating brands, enriching your expertise and advancing your career!
What will I be doing?
As a Parts Assistant, you’ll deliver a high-quality service to customers in person and through telephone, email and online channels. Supporting our appointed dealership brands, you will work with Volvo Penta, Suzuki Marine, Yanmar and Williams Jet Tenders, among other associated engine and outboard brands. You will also be responsible for accurate stock picking, our stock management system (Sage 200), dispatching the appropriate parts to customers and, above all, providing an exceptional customer experience.
What do I need?
- Proven experience in parts or retail, preferably in the maritime or automotive industries
- Knowledge of marine or automotive engineering parts, accessories, and equipment
- Strong communication and interpersonal skills
- Working knowledge of inventory management software and MS Office
- A full, manual driving licence
Other organisations may call this role Marine Parts Assistant, Marine Parts Advisor, Parts Advisor, Stock Assistant, Parts Co-ordinator, or Stores Assistant.
Webrecruit and Darthaven Marina are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Parts Assistant employer: Darthaven Marina & Services (est. 1975)
Darthaven Marina & Services is an exceptional employer, offering a vibrant work culture where teamwork and customer service thrive in the stunning surroundings of Kingswear. With competitive salaries and extensive training opportunities, we are dedicated to fostering employee growth and ensuring that our team members feel valued and engaged in their roles within the boating industry.
Contact Details:
Darthaven Marina & Services (est. 1975) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Darthaven Marina & Services (est. 1975), so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Darthaven Marina & Services (est. 1975)!
We think you need these skills to ace Parts Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Darthaven Marina & Services (est. 1975), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Darthaven Marina & Services (est. 1975) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Darthaven Marina & Services (est. 1975) that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Darthaven Marina & Services (est. 1975)
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
