At a Glance
- Tasks: Monitor live CCTV footage and respond to incidents in real time.
- Company: Join our Community Safety Team dedicated to keeping communities safe.
- Benefits: Gain valuable experience in a fast-paced, professional environment.
- Other info: Flexible shift patterns with opportunities for on-the-job training.
- Why this job: Make a real difference in community safety while developing your skills.
- Qualifications: Strong observational skills and ability to make decisions under pressure.
The predicted salary is between 24000 - 30000 € per year.
We are looking for a dedicated and proactive CCTV Operator to join our Community Safety Team. You will play a key role in helping to keep our residents, visitors, and communities safe by monitoring and responding to incidents across the Borough through our state-of-the-art CCTV control room. This is a rewarding role for someone with strong attention to detail, calm decision making under pressure, and a commitment to public service and who would like to be a part of a professional proactive team.
The shift patterns for the team change from days, mid and night shifts and you will be expected to work evenings, weekends, and Bank Holidays when this falls into your rota. Please note that part of your shifts will mean that you will be a lone worker. You will work closely with the Senior CCTV Operations Supervisor to ensure necessary cover in the control room and that all relevant council colleagues are fully briefed on current events.
You will also be required to work with the Dartford Town Against Crime Business Crime Reduction Partnership, which will include liaising with private sector CCTV operators and staff as well as Kent Police colleagues to help in the prevention and detection of crime whilst trying to assist in the apprehension of offenders. You must be sufficiently autonomous in making decisions and interventions involving the direction and control of emergency Services to an incident in Dartford covered by CCTV. This is an exciting opportunity to work in a fast paced, disciplined professional environment and although we are looking for someone with experience and right expertise, we will consider on job training for the right candidate with transferable skills if you are looking for a change of career path.
Key Responsibilities- Monitor live CCTV footage to identify and respond to incidents in real time.
- Maintain accurate logs, incident reports, and evidential recordings in accordance with legislation and local policies.
- Liaise with internal teams, emergency services, partner agencies, and external stakeholders to support community safety and crime reduction.
- Ensure compliance with the Data Protection Act, GDPR, Surveillance Camera Code of Practice, and all relevant operational procedures.
- Assist in providing high quality evidential material to support investigations and legal processes.
- Operate and maintain CCTV, communications, and recording equipment effectively and securely.
We’re seeking someone who:
- Has excellent observational skills and the ability to recognise and assess situations quickly.
- Is confident making sound decisions under pressure.
- Understands the importance of discretion, confidentiality, and data protection.
- Is comfortable working in a secure, technology driven environment.
- Can work shifts, including evenings, nights, weekends, and bank holidays 365 days a year.
- Communicates clearly with management, colleagues, emergency services, and partner organisations.
- SIA CCTV (Public Space Surveillance) Licence.
- Experience in a security, control room, or enforcement environment.
- Knowledge of local government services and community safety priorities.
How to apply: Please complete your application by using the apply button below. Do not send your CV – only fully completed application forms will be accepted.
CCTV Operator in Kent employer: Dartford Borough Council
Join our Community Safety Team as a CCTV Operator and become an integral part of ensuring the safety of our residents and visitors in Dartford. We offer a supportive work culture that values public service, with opportunities for professional growth and on-the-job training for those looking to transition into this rewarding field. Enjoy the benefits of working in a state-of-the-art control room, collaborating with local agencies, and making a real difference in community safety.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator in Kent
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the Community Safety Team and their mission. This will help you tailor your responses and show that you're genuinely interested in being part of their proactive approach.
✨Tip Number 2
Practice your decision-making skills under pressure. Since you'll need to make quick calls as a CCTV Operator, try simulating high-pressure scenarios with friends or family. This will help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experiences. Highlight how you've effectively communicated with teams or emergency services in past roles, as this is crucial for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re serious about joining the team and ready to contribute to community safety.
We think you need these skills to ace CCTV Operator in Kent
Some tips for your application 🫡
Read the Job Description Carefully:Before you start filling out your application, take a good look at the job description. We want to see that you understand what the role of a CCTV Operator involves and how your skills match up with what we're looking for.
Show Off Your Skills:When you're completing the application form, make sure to highlight your relevant experience and skills. We’re keen on seeing how your background aligns with the responsibilities of monitoring CCTV and responding to incidents.
Be Clear and Concise:Keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our Community Safety Team.
Apply Through Our Website:Remember, we only accept fully completed application forms through our website. So, don’t forget to hit that apply button and ensure everything is filled out correctly before submitting!
How to prepare for a job interview at Dartford Borough Council
✨Know Your Tech
Familiarise yourself with the CCTV technology and systems used in the control room. Being able to discuss specific equipment or software during the interview will show your enthusiasm and readiness for the role.
✨Stay Calm Under Pressure
Prepare examples from your past experiences where you had to make quick decisions under pressure. This role requires a calm demeanour, so demonstrating your ability to handle stressful situations will be key.
✨Understand Community Safety
Research local community safety initiatives and understand how the CCTV Operator role fits into these efforts. Showing that you’re informed about local issues and partnerships will highlight your commitment to public service.
✨Practice Clear Communication
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly. You might want to role-play scenarios where you have to communicate effectively with emergency services or internal teams.
