This post provides administrative support to the Dartford Private Leasing Scheme within The Housing Solutions Team. This includes:
- Raising work orders & recording stage history using the Councils housing management system
- Arranging contractors to deliver work
- Reporting on contractor performance
- Supporting the management of property portfolio
- Liaising with landlords
- General administrative duties
Relevant experience of working in a customer services role in a Local Authority or Building Maintenance environment would be beneficial. The successful applicant will also have an excellent working knowledge of Microsoft Word, Outlook and Excel packages. A basic understanding of building maintenance.
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DPLS Technical Assistant employer: Dartford Borough Council
Contact Detail:
Dartford Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DPLS Technical Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the housing and building maintenance sectors. You never know who might have a lead on a job or can give you insider info about the Dartford Private Leasing Scheme.
✨Tip Number 2
Show off your skills! When you get the chance, highlight your experience with Microsoft Word, Outlook, and Excel. Maybe even prepare a quick demo of how you’d use these tools to manage work orders effectively.
✨Tip Number 3
Be proactive! If you see a job opening that fits, don’t just apply through the usual channels. Use our website to submit your application and follow up with a friendly email to express your enthusiasm for the role.
✨Tip Number 4
Prepare for the interview by brushing up on your knowledge of building maintenance. Familiarise yourself with common issues landlords face and think about how you can support them as a DPLS Technical Assistant.
We think you need these skills to ace DPLS Technical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administrative roles. We want to see how your skills match the needs of the Dartford Private Leasing Scheme!
Show Off Your Tech Skills: Since you'll be using Microsoft Word, Outlook, and Excel, mention any specific projects or tasks where you've used these tools effectively. We love seeing candidates who are tech-savvy!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your experience and skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the DPLS Technical Assistant role.
How to prepare for a job interview at Dartford Borough Council
✨Know Your Stuff
Make sure you brush up on the Dartford Private Leasing Scheme and the Housing Solutions Team's role. Familiarise yourself with the housing management system and be ready to discuss how you would raise work orders and record stage history effectively.
✨Show Off Your Customer Service Skills
Since relevant experience in customer service is beneficial, think of specific examples from your past roles where you successfully handled customer queries or issues. Be prepared to explain how you can apply those skills in a Local Authority or Building Maintenance context.
✨Excel at Excel
As the job requires a good working knowledge of Microsoft Word, Outlook, and Excel, make sure you can demonstrate your proficiency. Consider preparing a few examples of how you've used these tools in previous roles, especially Excel for reporting or data management.
✨Understand Building Maintenance Basics
While you don’t need to be a building expert, having a basic understanding of building maintenance will set you apart. Brush up on common terms and processes, and be ready to discuss how you would liaise with contractors and landlords effectively.