Support worker - Children\'s hospital at Home Team

Job summary
This role is open to all internal staff including those registered on our bank
We are seeking a dynamic and committed Support Worker to join the Children\’s Hospital at home team(CHAHT) covering 7 days a week including bank holidays
CHAHT is an acute, service to facilitate early discharge and prevent hospital admissions for children and young people so they can be cared for within their own home environment for administration of IV/IM antibiotics and review of acute episodes of illness.
The team is based Darent Valley Hospital and work closely with the Paediatric Assessment Unit (PAU) and Paediatric Inpatient team to ensure appropriate referrals are received and facilitate the smooth transition of care from the hospital to the community.
Main duties of the job
The successful applicant will need to have:
A commitment to supporting the nursing and medical teams in caring for children
Commitment to continuing your own personal professional development
The ability to work shifts on weekdays, weekends and Bank Holidays.
Previous experience of working in a childcare or maternity setting is an advantage but not essential
Have use of a car to occasionally travel to meet & assist trained nurses at clients houses
If you would like to know more about this vacancy, please contact Clare Jones (Matron, Paediatrics) on 01322 428889 bleep 975 or Shelley Yong (Senior Sister) on 01322 428819
Dartford and Gravesham NHS Trust is a smoke free organisation. To improve public health, smoking is not permitted anywhere on the hospital site. For advice and support on stop smoking please call 0300 123 1220.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you\’ll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we\’ve achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job description
Job responsibilities
Specific Responsibilities
Key responsibilities:
Responsible for answering the office telephone, referring on as appropriate and sorting and distributing the post on a daily basis.
Report any phone call concerns to the duty CHAHT nurse.
Update daily patient census on the computer.
Check all medical records on a daily basis to ensure they are correctly and securely filed, ensuring there are sufficient history sheets in each set of notes
Using the PAS system enter patients for admission, transfer and discharge and booking follow up appointments and photocopying notes as required.
Maintain accurate and up to date documentation and information both manually and electronically
File paperwork in patients notes
Check the CHAHT diary on a daily basis for outstanding jobs.
Ensure there are sufficient supplies of stationary, pathology specimen bottles and other supplies on the ward by ordering them regularly as directed by the nurse in charge (NIC)
Process referrals to other Childrens Community Nursing Teams areas as directed by NIC
Comply with the principles for the maintenance of hygiene and the control of infection. This includes cleaning, checking & stocking of equipment and tidying storage areas as directed by the NIC
Be aware of the physical, psychological and spiritual needs of the child and family and endeavour to meet these at all times as part of the team
Process new referrals to CHAHT paperwork as directed by NIC
Process electronic discharge notice copies as directed by NIC
Liaise with families on Willow/Pau to gather essential information for CHAHT visits as directed by NIC
Assist CHAH nursing team with nursing tasks as required
Be aware of the location of emergency and resuscitation equipment and procedures on ward
Take drug cards & prescriptions to Pharmacy, liaising with pharmacy regarding the collection of items.
Collection of sealed items from the pharmacy when required for the CHAH nursing team
Provide a data collection support service in relation to clinical audit and other wards/departments within the Trust
As required by service demands undertake duties in other Paediatric areas of the Trust
Report to the nurse in charge or Senior Nurse any concerns in relation to patient care, the environment, staffing or anything that may affect the service to children and their families
Provide assistance to newly appointed staff, as guided by a registered nurse
Education and development responsibilities:
Participate in a system of individual performance review
Attend annual updates on fire, moving and handling, child protection, paediatric resuscitation and others as directed
Attend /ensure attendance at department training sessions as required for professional / personal / service development
Job description
Job responsibilities
Specific Responsibilities
Key responsibilities:
Responsible for answering the office telephone, referring on as appropriate and sorting and distributing the post on a daily basis.
Report any phone call concerns to the duty CHAHT nurse.
Update daily patient census on the computer.
Check all medical records on a daily basis to ensure they are correctly and securely filed, ensuring there are sufficient history sheets in each set of notes
Using the PAS system enter patients for admission, transfer and discharge and booking follow up appointments and photocopying notes as required.
Maintain accurate and up to date documentation and information both manually and electronically
File paperwork in patients notes
Check the CHAHT diary on a daily basis for outstanding jobs.
Ensure there are sufficient supplies of stationary, pathology specimen bottles and other supplies on the ward by ordering them regularly as directed by the nurse in charge (NIC)
Process referrals to other Childrens Community Nursing Teams areas as directed by NIC
Comply with the principles for the maintenance of hygiene and the control of infection. This includes cleaning, checking & stocking of equipment and tidying storage areas as directed by the NIC
Be aware of the physical, psychological and spiritual needs of the child and family and endeavour to meet these at all times as part of the team
Process new referrals to CHAHT paperwork as directed by NIC
Process electronic discharge notice copies as directed by NIC
Liaise with families on Willow/Pau to gather essential information for CHAHT visits as directed by NIC
Assist CHAH nursing team with nursing tasks as required
Be aware of the location of emergency and resuscitation equipment and procedures on ward
Take drug cards & prescriptions to Pharmacy, liaising with pharmacy regarding the collection of items.
Collection of sealed items from the pharmacy when required for the CHAH nursing team
Provide a data collection support service in relation to clinical audit and other wards/departments within the Trust
As required by service demands undertake duties in other Paediatric areas of the Trust
Report to the nurse in charge or Senior Nurse any concerns in relation to patient care, the environment, staffing or anything that may affect the service to children and their families
Provide assistance to newly appointed staff, as guided by a registered nurse
Education and development responsibilities:
Participate in a system of individual performance review
Attend annual updates on fire, moving and handling, child protection, paediatric resuscitation and others as directed
Attend /ensure attendance at department training sessions as required for professional / personal / service development
Person Specification
Knowledge & Skills
Essential

• Able to prioritise workload
• Able to maintain confidentiality
• Demonstrates commitment to duties
• Able to work independently and as part of multi-disciplinary team
• Good communicator
• Good computer skills
• Good clerical and typing skills
• Telephone and communication skills
• Access to a car for work purposes
• Car driver with clean license

Desirable

• Knowledge of PAS and EPR systems

Education and Training
Essential

• Good standard of general education, Mathematics and English
• NVQ level 2 or equivalent experience

Desirable

• NVQ level

Experience
Essential

• Experience of administrative duties
• Previous experience of working with the public
• Experience of working in a hospital or community setting

Desirable

• Knowledge of safeguarding
• Experience of working in a care setting with children
• Experience of working in a hospital or community setting

Person Specification
Knowledge & Skills
Essential

• Able to prioritise workload
• Able to maintain confidentiality
• Demonstrates commitment to duties
• Able to work independently and as part of multi-disciplinary team
• Good communicator
• Good computer skills
• Good clerical and typing skills
• Telephone and communication skills
• Access to a car for work purposes
• Car driver with clean license

Desirable

• Knowledge of PAS and EPR systems

Education and Training
Essential

• Good standard of general education, Mathematics and English
• NVQ level 2 or equivalent experience

Desirable

• NVQ level

Experience
Essential

• Experience of administrative duties
• Previous experience of working with the public
• Experience of working in a hospital or community setting

Desirable

• Knowledge of safeguarding
• Experience of working in a care setting with children
• Experience of working in a hospital or community setting

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dartford and Gravesham NHS Trust
Address
Darent Valley hospital
Darenth wood road
Dartford
DA2 8DA
Employer\’s website