Product Manager (x2) in Cardiff

Are you passionate about delivering digital products that make a real difference to users? Do you enjoy solving complex problems and helping teams focus on what matters most? If so, we’d love to hear from you. We’re looking for a Product Manager to join our Digital & Technology Services Directorate at Companies House. This is an exciting opportunity to shape and deliver high-quality digital services used by millions of people across the UK.

At Companies House, we foster a supportive and inclusive culture where wellbeing, flexibility and work-life balance are a priority. We believe our people do their best work when they feel valued, supported and empowered.

As a Product Manager, you’ll play a key role in driving forward our digital transformation. You’ll work with multidisciplinary teams to design, build and continuously improve services that meet the needs of users and the UK business landscape.

Key Responsibilities:

• Define and communicate a clear product vision, aligning roadmaps and backlogs to strategic goals and sprint priorities.
• Own and prioritise the product backlog, making risk-based decisions to unblock delivery and maintain momentum.
• Ensure delivery meets user needs, accessibility, legislation, and GDS/GOV.UK standards within a regulated environment.
• Collaborate with multidisciplinary teams and stakeholders, which include delivery managers, designers, researchers, analysts, architects, and operational subject matter experts to deliver change and drive continuous improvement.
• Build and maintain strong stakeholder relationships, acting as the bridge between service owners, business areas and delivery teams.
• Communicate progress, risks, and decisions clearly through appropriate channels (e.g. workshops, demos, and engagement sessions).
• Use data, analytics, and user research, and insight to inform decisions, measure performance and improve outcomes.
• Identify and manage risks, issues, and dependencies, balancing user, business, and technical needs, and supporting live service optimisation.

Person Specification:

We are looking for the following skills and experience which will be assessed throughout the recruitment process. The successful candidate will be someone who can demonstrate:

• Influential leadership: building strong relationships; communicates and presents clearly; inspires and empowers teams; aligns stakeholders and drives collaboration across multidisciplinary teams.
• Owner's mindset and drive: Takes ownership; thinks long term; delivers with excellence; gets things done.
• Growth mindset and continuously learning: Curious by nature with strong awareness of government digital standards, governance, and regulated environments.
• Strategic thinking: Ability to see the big picture, making confident decisions and the ability to manage competing priorities in fast-paced environments.
• Deep customer empathy: Advocate for the user, listening and understanding the users' needs, whilst delivering meaningful solutions.
• Resilience and adaptability: understanding of the product lifecycle, product vision, roadmaps and backlog management to support iterative delivery.
• Data and outcome focused: Strong attention to detail; outcome focused, with the ability to balance user needs, business and technical priorities, using data and feedback to drive impact and learn.

Technical Experience:

• Familiarity with delivery and collaboration tools (e.g. JIRA, Confluence, Microsoft 365).
• Awareness of Agile frameworks, particularly Scrum, and how these support iterative delivery.
• Awareness of GDS standards, GOV.UK service principles, user-centred design, and accessibility standards.
• Experience of working with developers, architects, and technical leads to understand constraints, dependencies, and opportunities.
• Knowledge of using data, analytics, and user insight to monitor performance and inform decisions.
• Awareness of tools and frameworks to support prioritisation and risk-based decision making.

Benefits:

• Flexible working from day one – hybrid working, flexible hours and flexitime.
• A generous, competitive package – including 30 days annual leave plus bank holidays.
• We invest in your future – funded training, professional qualifications and clear career progression pathways.
• A modern and welcoming workplace – collaboration spaces, on-site facilities and an office you’ll enjoy.
• Stand-out location benefits – including free parking in Cardiff and on-site amenities across all locations.
• Wellbeing at the heart of what we do – occupational health support, mental health advocates and wellbeing initiatives.
• A friendly, social and inclusive culture – staff networks, sports and social groups and volunteering opportunities.
• Security you can count on – Civil Service Pension Scheme with employer contributions of around 28%.

You will be based at either our Cardiff, Edinburgh or Belfast office where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life.

We celebrate diversity as an equal opportunity employer, committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you.