Deputy Manager of Children\'s Home in Criccieth

Cyngor Gwynedd is committed to being an inclusive employer, and to enhancing the diversity of the workforce. Your application form will be assessed anonymously. Your title, name and email address will not be shared with the appointing panel for the purpose of shortlisting. You should carefully consider this when completing the further information section of the application form.

Location: Uned Egwyl Fer Hafan Y Ser, Penrhyndeudraeth and Hafan Ni, Criccieth

Gwynedd Council offers an attractive employment package. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification. We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.

For further information about this post please contact Rona Jones on 01766 772147. Application forms and further details available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH Tel: 01286 679076 E-Mail: Swyddi@gwynedd.llyw.cymru

CLOSING DATE: 09.02.2026. The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate. If you are successful to be shortlisted for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.

Purpose of the post

• Working as part of a residential team and assisting the manager to provide short respite care to disabled children.
• Ensure that the people of Gwynedd are at the centre of everything we do.
• Provide direct care and preventative interventions for disabled children and young people on a day-to-day basis along with other support duties and tasks within the unit.
• Work closely with internal and external partners to achieve the best outcomes for service users.
• Act as deputy manager of the home taking responsibility for some specific aspects delegated by the Unit Manager.
• Attend meetings on behalf of the unit.
• Assist the manager with tasks associated with maintaining the home's registration with Care Inspectorate Wales.
• Provide a range of interventions using the most effective and appropriate intervention to correspond with the needs of children and their families.

Responsibility for functions

• Equipment - kitchen and cooking, ensuring appropriate use of the building's facilities (including hoists).
• Supervise staff.
• Financial management.
• Order goods/equipment.
• Ensure the building's safety.

Main duties

• Contribute to draw up care and support plans, participate in reviews and other meetings, and offer assistance in implementing the plans.
• Be a team member providing guidance, supporting colleagues and receiving support as needed.
• Develop a good working relationship with families to develop trust, improve contact and access to services and assist with communication and coordination.
• Develop the resilience and confidence of families to empower them to make informed decisions and take responsibility for their own lives by providing them with the necessary skills.
• Attend Planning and Review Meetings and contribute to the development of an action plan.
• Keep up-to-date notes of all meetings attended and the case work undertaken.
• Provide a summary and reports on case work.
• Encourage and support families to follow the action plan.
• Draw up and provide a range of interventions to support families in their local communities.
• Support and enable Children to live independently within the community.
• Support and enable Children to reach their full potential, in a manner that promotes their well-being, health, development and safety.
• Ensure that the service responds to the child’s needs.
• Be vigilant of signs of unhappiness and abuse and ensure that children are protected and monitored.
• Inform the line manager or any other suitable person of any poor or concerning practice or any evidence that mentions this.
• Take care of young people's physical needs as required, e.g., cooking, laundry, ironing, shopping, washing, managing money or by assisting children to complete these tasks.
• Inform colleagues of any relevant developments/incidents e.g., during shift changeovers.
• Speak to children and listen to them, recording anything significant.
• Attend team meetings and any other meetings as required and considered suitable by the Team Manager, which includes deputising for the manager.
• Receive regular supervision.
• Share the responsibilities of supervising permanent staff with the home Manager.
• Provide guidance to staff with matters that arise from day to day.
• Be responsible for the day-to-day running of the unit in the absence of the manager.
• Assist the manager to ensure effective management of all aspects of the day-to-day running of the unit, including budget management and ensuring compliance with the Regulation and Inspection of Social Care Act.
• Be flexible, within reasonable boundaries, to ensure sufficient staff provision for the unit.
• Familiarise yourself with the Council’s policies, arrangements and guidelines relating to good practice and Health and Safety related issues.
• Attend training courses in accordance with training needs.
• Undertake any task that is suitable and reasonable for the post that is for the benefit and development of the child.
• Responsible for self-development.
• Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
• Operate within the Council’s policies in relation to equal opportunities and equality.
• Responsibility for managing information in accordance with the Council’s information management standards and guidelines.
• Ensure that personal information is treated in accordance with Data Protection legislation.
• Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
• Undertaking any other reasonable duty which corresponds with the salary level and responsibility level of the job.
• Responsible for reporting any concern or suspicion that a child or vulnerable adult is being abused.

Special circumstances

• The post may mean working unsociable hours outside normal office hours on occasions.
• The post is in Hafan Y Ser Penrhyndeudraeth and Hafan Ni Criccieth, but it will also involve travelling as the post-holder will deal with cases across Gwynedd.

Personal attributes

• Excellent skills in dealing with people, showing respect, humour, and empathy.
• Demonstrates professionalism and a person who earns the respect and trust of others.
• Friendly, outgoing, and willing to undertake training.
• Ability to work as part of a multidisciplinary team.
• A sensitive, committed, honest and reliable person with the ability to work in a way that always respects the rights of the individual.
• Able to work alone and as a team member.
• A conscientious, creative, emotional, and level-headed person when dealing with individuals.
• Positive and passionate.
• Non-judgemental.
• Able to listen to and respect the ideas of others, although you may not agree.
• Able to use your imagination to connect emotionally with others.
• Appreciates the individual's ability.
• Able to make the most of the time during which you have to connect positively with individuals who use the service.
• Able to identify and support individuals to develop different skills.
• Able to appreciate and respect the skills and personalities of others.
• Able to be flexible.
• Shows a friendly, professional manner.

Qualifications and relevant training

• Essential: Level 3 Health and Social Care.
• Commitment to complete Level 4 Prepare for Leadership and Management in Health and Care.
• A commitment to qualify within a specific timetable to complete the level 5 Leadership and Management in Health and Care.
• Desirable: Relevant training in the care field, Champion in a specialist field, Supervision, IOSH, Site Management, DISC Communication, ILM, Coaching, Mentoring.

Relevant experience

• Essential: Experience of having worked/supported individuals to live their lives as they wish.
• Experience of working together as part of a team.
• Desirable: Experience of caring or dealing with vulnerable adults, Experience of working in a professional team, Knowledge and understanding of supporting individuals with complex needs.

Skills and specialist knowledge

• Essential: Possesses good interpersonal skills, Good communication and recording skills, respectful and honest, Good administrative skills, communication skills, Staff leadership skills and Finance Management skills.
• Aware of the Care Act 2014 and an understanding of the relevant standards 'Regulation and Inspection of Social Care Wales 2016'.
• An understanding of care provision principles, IT skills, Experience of working in a professional team, Sensitive to other people’s feelings, Able to demonstrate resourcefulness, Able to create a good relationship with other members of staff and individuals, Knowledge and skills to support them in everyday life activities.
• Desirable: Understanding and knowledge of specific health conditions, Possesses a valid driving licence (domiciliary care).

Language requirements

• Essential: Listening and Speaking - Higher Level, Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.
• Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.
• Reading and Understanding - Higher Level, Able to understand standard written Welsh and English; both formal and informal.
• Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.
• Writing - Higher Level, Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinion in Welsh and English (help is available to check the work).