Revenues and Benefits Advisor (9 month FTC - Maternity Cover )

Revenues and Benefits Advisor (9 month FTC - Maternity Cover ) (Ref: POS000759)

Salary £27,274-£27,709 per annum (pro-rata) Salary Band £20,001 to £30,000 Post Type Fixed Term Hours Per Week Part time

Job and Application details

Categories Finance / Benefits / Revenues / Procurement
Directorate N/A Published Date 22/10/2026 Closing Date 08/11/2026

Revenues and Benefits are seeking to recruit a part time Revenues and Benefits Advisor, 22.5 hours per week (9 month Fixed Term Contract - Maternity Cover).

You will join the team responsible for providing high quality advice to our Benefits, Council Tax & Business Rates customers on the telephone, face to face at the Town Hall and via correspondence.

You should have approximately 1 years recent experience of working with customers in a busy and challenging environment. A confident, but sensitive approach to customers with an ability to work under pressure to meet tight deadlines is also required. You should be numerate, able to liaise effectively with external agencies and have experience of using computers.

For detailed information on this role, please refer to the attached Role Profile and Person Specification.

For a further informal discussion, please contact Lorraine Rowell, Deputy Revenues and Benefits Manager, on 01325 406501.

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

• 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
• Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
• Generous Maternity, Paternity and Adoption Leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Access to a wide range of training, learning and development
• Physiotherapy service
• Confidential counselling service
• Cycle to Work Scheme
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Vivup employee benefit app and Lifestyle Savings
• Arriva Employee Travel Club

Revenues and Benefits are seeking to recruit a part time Revenues and Benefits Advisor, 22.5 hours per week (9 month Fixed Term Contract - Maternity Cover).

You will join the team responsible for providing high quality advice to our Benefits, Council Tax & Business Rates customers on the telephone, face to face at the Town Hall and via correspondence.

You should have approximately 1 years recent experience of working with customers in a busy and challenging environment. A confident, but sensitive approach to customers with an ability to work under pressure to meet tight deadlines is also required. You should be numerate, able to liaise effectively with external agencies and have experience of using computers.

For detailed information on this role, please refer to the attached Role Profile and Person Specification.

For a further informal discussion, please contact Lorraine Rowell, Deputy Revenues and Benefits Manager, on 01325 406501.

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

• 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
• Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
• Flexi-time scheme
• Flexible working
• Generous Maternity, Paternity and Adoption Leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Access to a wide range of training, learning and development
• Physiotherapy service
• Confidential counselling service
• Great wellbeing offer
• Cycle to Work Scheme
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Vivup employee benefit app and Lifestyle Savings
• Arriva Employee Travel Club

For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.

https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/

Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.

https://www.darlington.gov.uk/jobs-and-careers/

General Information for Applicants:

If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk .

If you are experiencing problems with the NE Jobs website, such as logging in, saving pages, on account queries please contact smccurry@nereo.gov.uk or fill out the form within the link below.

https://www.northeastjobs.org.uk/contactus

All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.

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