Darlington Borough Council is seeking a full-time Housing Contact Advisor to handle Housing Rent, Repair, antisocial behaviour, homelessness and allocation queries by phone and email from a busy team in Darlington.
You will be the first point of contact for customers, needing excellent communication skills, patience in potentially difficult situations, and careful record-keeping. IT literacy with MS Office and data systems is essential.
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Housing Support Advisor - First Contact & Housing Queries employer: Darlington
Arcadia Darlington is an exceptional employer that offers a vibrant and dynamic work environment, perfect for those looking to kickstart their career in customer service. With hands-on training and support from experienced tutors, apprentices will gain valuable skills while working in a fun, fast-paced setting filled with exciting gaming attractions. The company fosters a culture of teamwork and inclusivity, ensuring that every employee has the opportunity to grow and thrive within the organisation.
