This is a specialist and influential role where you’ll take technical ownership of how our savings and mortgage products are designed, configured, tested, launched and maintained across our technology estate. You’ll work across core banking, digital, mortgage origination and data platforms, ensuring our products are delivered accurately, efficiently and with strong controls in place.
As the Society’s technical subject matter expert for product platforms, you’ll work closely with colleagues across Product, IT, Operations, Risk and Data, as well as third-party technology providers. You’ll help shape new propositions from an early stage by assessing technical feasibility, system dependencies, delivery effort, cost and risk.
You’ll own and continuously improve our product build and governance framework, product blueprints, technical documentation and product-platform roadmap. You’ll also lead complex technical investigations, support defect resolution and identify opportunities to improve delivery through automation, reusable configuration and emerging technology.
This role would suit someone who combines strong knowledge of savings or mortgage products with hands-on technical experience. You’ll need to be comfortable working at both a strategic and detailed level, moving confidently between roadmap planning, technical design, system configuration, testing, governance and issue resolution.
We’re looking for someone who can bring strong technical product knowledge alongside the ability to influence, challenge and work collaboratively across the business.
Essential experience and skills include:
- Significant experience configuring, testing, maintaining or technically owning savings or mortgage products within core banking, mortgage origination, digital or connected data platforms.
- Strong knowledge of how savings or mortgage products are structured, calculated, configured and maintained within financial services systems.
- Proven experience managing the end-to-end product build and release lifecycle, including testing, quality assurance, change control, launch readiness and post-launch validation.
- Experience translating complex product, customer, operational and regulatory requirements into technical system requirements and solutions.
- Experience working across integrated technology platforms and understanding the impact changes can have on customer journeys, calculations, interfaces, data, reporting, operations and controls.
- Experience assessing technical feasibility, system dependencies, constraints, delivery effort and risk.
- Experience owning or significantly contributing to a product-platform roadmap and prioritised backlog.
- Proven experience investigating complex technical issues, resolving defects and completing root-cause analysis.
- Experience working with and managing third-party technology suppliers.
- Strong understanding of product governance, testing, change control, configuration management and risk controls within a regulated environment.
- Strong analytical and problem-solving skills with excellent attention to detail.
- The ability to explain complex technical information clearly to both technical and non-technical stakeholders.
- Strong influencing and stakeholder-management skills, with the ability to provide technical leadership across different teams.
- A relevant qualification or equivalent practical experience in product management, business analysis, technology, software testing, change delivery or agile product ownership.
Desirable experience includes:
- Experience within a building society, bank, mortgage lender, savings provider or financial services technology company.
- Experience with Summit/SBS, Activate, Frontline, Finova MSO or Fintilect Interact, or comparable platforms.
- Experience delivering platform migration, modernisation or significant product-enabling change.
- BCS Business Analysis, Agile Product Owner, Scrum Product Owner, testing, change management, project delivery or financial services qualifications.
- Experience using automation or AI-assisted approaches to product build and testing.
- SQL, Power BI or similar data interrogation and reporting skills.
- Knowledge of modern core banking, SaaS platforms, configurable product engines and API-led integration
Product Technical Lead employer: Darlington Building Society
At Darlington Building Society, we pride ourselves on being an excellent employer that values flexibility and work-life balance, offering hybrid working arrangements to suit your lifestyle. Our supportive culture encourages personal growth and development, with a strong focus on enhancing member experiences through innovative digital solutions. With competitive benefits including generous holiday allowances, a robust pension scheme, and health and wellbeing support, you'll find a rewarding environment where you can truly make an impact in the financial services sector.
Contact Details:
Darlington Building Society Recruitment Team
