Revenues and Benefits Recovery Officer

Revenues and Benefits Recovery Officer

Full-Time 29540 - 31022 £ / year (est.) No working from home possible
Darlington Borough Council

At a Glance

  • Tasks: Help recover unpaid Council Tax and Business Rates while preparing cases for court.
  • Company: Join the supportive team at Darlington Borough Council.
  • Benefits: Enjoy 32 days annual leave, flexible working, and a great pension scheme.
  • Other info: Diverse workplace with excellent training and career growth opportunities.
  • Why this job: Make a difference in your community while developing valuable skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 29540 - 31022 £ per year.

Revenues and Benefits Recovery Officer (Ref: POS000753)

Salary £29,540-£31,022 per annum Salary Band £20,001 to £30,000 Post Type Permanent Hours Per Week Full time

Job and Application details

Categories Finance / Benefits / Revenues / Procurement
Directorate N/A Published Date 13/08/2026 Closing Date 06/09/2026

Revenues and Benefits Recovery Officers undertake the recovery of unpaid Council Tax, Business Rates (NNDR) and Benefit overpayments preparing cases for legal actions and attending court for liability orders and bankruptcy hearings.

For detailed information on this role, please refer to the Role Profile and Known Risk form provided.

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

  • 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
  • Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
  • Generous Maternity, Paternity and Adoption Leave schemes
  • Staff equality forums
  • Green Car Leasing Scheme
  • Access to a wide range of training, learning and development
  • Physiotherapy service
  • Confidential counselling service
  • Cycle to Work Scheme
  • Dolphin Centre Fit for Life Discounts
  • Local and National retailer discounts
  • Vivup employee benefit app and Lifestyle Savings
  • Arriva Employee Travel Club

Revenues and Benefits Recovery Officers undertake the recovery of unpaid Council Tax, Business Rates (NNDR) and Benefit overpayments preparing cases for legal actions and attending court for liability orders and bankruptcy hearings.

For detailed information on this role, please refer to the Role Profile and Known Risk form provided.

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

  • 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
  • Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
  • Flexi-time scheme
  • Flexible working
  • Generous Maternity, Paternity and Adoption Leave schemes
  • Staff equality forums
  • Green Car Leasing Scheme
  • Access to a wide range of training, learning and development
  • Physiotherapy service
  • Confidential counselling service
  • Great wellbeing offer
  • Cycle to Work Scheme
  • Dolphin Centre Fit for Life Discounts
  • Local and National retailer discounts
  • Vivup employee benefit app and Lifestyle Savings
  • Arriva Employee Travel Club

For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video. https://www. darlington. gov. uk/jobs-and-careers-1/why-work-for-us/

Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.

https://www. darlington. gov. uk/jobs-and-careers/

General Information for Applicants

We are an equal opportunities' employer.

We welcome applicants from all sections of the community.

We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.

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Revenues and Benefits Recovery Officer employer: Darlington Borough Council

Darlington Borough Council is an excellent employer, offering a supportive work culture that prioritises community engagement and safety in the Tees Valley. Employees benefit from generous annual leave, a robust pension scheme, and opportunities for professional development, making it a rewarding place to build a meaningful career in public service.

Darlington Borough Council

Contact Details:

Darlington Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Revenues and Benefits Recovery Officer

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Darlington Borough Council. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Revenues and Benefits Recovery Officer

Debt Recovery
Legal Knowledge
Court Attendance
Case Preparation
Communication Skills
Attention to Detail
Negotiation Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Darlington Borough Council.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Darlington Borough Council's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Darlington Borough Council

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Darlington Borough Council.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Darlington Borough Council will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Darlington Borough Council employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.