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For Companies At a Glance
- Tasks: Provide administrative support and high-quality advice to Revenues and Benefits customers.
- Company: Join the supportive team at Darlington Borough Council.
- Benefits: Enjoy 32 days annual leave, flexible working, and a great pension scheme.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Confident communication and strong organisational skills required.
- Other info: Access to training, wellbeing services, and employee discounts.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for a permanent Revenues and Benefits Assistant (37 hrs). The role is required to provide a range of administrative support duties to the Revenues and Benefits section as well as providing high quality advice and assistance to Revenues and Benefits Customers. You should demonstrate a confident, but sensitive approach with an ability to organise your own workloads and work under pressure to meet tight deadlines.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
- 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
- Flexi-time scheme
- Flexible working
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forums
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Vivup employee benefit app and Lifestyle Savings
- Arriva Employee Travel Club
For detailed information on this role, please refer to the Role Profile and Person Specification. For a further informal discussion and any queries around the role profile and job itself please contact the manager, Jacqueline Rayner.
We are an equal opportunities employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
Revenues and Benefits Assistant employer: Darlington Borough Council
Contact Detail:
Darlington Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues and Benefits Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Darlington Borough Council. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your organisational skills and ability to work under pressure, as these are key for the Revenues and Benefits Assistant role.
✨Tip Number 3
Be ready to showcase your soft skills! The job requires a confident yet sensitive approach when dealing with customers. Think of examples from your past experiences where you've successfully handled challenging situations or provided excellent customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the fantastic benefits we offer. Don’t miss out on this opportunity!
We think you need these skills to ace Revenues and Benefits Assistant
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and sensitivity in your responses.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Revenues and Benefits Assistant role. We love seeing how you can bring value to our team!
Check Your Details: Before hitting that submit button, double-check all your information for accuracy. We want to ensure everything is spot on, as any discrepancies could affect your application.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly and allows you to explore more about what we offer at Darlington Borough Council.
How to prepare for a job interview at Darlington Borough Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Revenues and Benefits Assistant. Familiarise yourself with the key responsibilities and the types of customers you’ll be assisting. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational skills and ability to work under pressure. Prepare examples from your past experiences where you've successfully managed workloads or met tight deadlines. This will demonstrate that you can handle the demands of the job effectively.
✨Practice Your Approach
Since the role requires a confident yet sensitive approach, practice how you would communicate with customers. Role-play common scenarios you might encounter, focusing on providing high-quality advice and assistance. This will help you feel more prepared and relaxed during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.