Project Support Officer - Systems and Process Team in North East

Project Support Officer - Systems and Process Team in North East

North East Full-Time 27254 - 28598 £ / year (est.) No working from home possible
Darlington Borough Council

At a Glance

  • Tasks: Support exciting digital transformation projects and help migrate data to Microsoft 365.
  • Company: Darlington Borough Council, committed to innovation and community service.
  • Benefits: 32 days annual leave, flexible working, and access to training and development.
  • Other info: Join a diverse team and enjoy great career growth opportunities.
  • Why this job: Make a real impact on how services operate while developing your skills in a supportive environment.
  • Qualifications: Organised, detail-oriented, and experienced with Microsoft 365 and project support.

The predicted salary is between 27254 - 28598 £ per year.

Project Support Officer - Systems and Process Team (Ref: TBC)

Salary Band 6 (£27,254 - £28,598) Post Type Fixed Term (14 months) Hours Per Week Full time

  • Job and Application details
  • Categories ICT
  • Directorate N/A
  • Published Date 02/07/2026
  • Closing Date 19/07/2026

Darlington Borough Council are seeking to recruit a Project Support Officer (for a Fixed Term of 14 months) to play a key role in an exciting digital transformation programme.

This is an opportunity to support the migration of network drive data into a modern Microsoft 365 environment, helping to improve collaboration, accessibility and efficiency across the Council.

About the Role

Working as part of the Systems and Process Team, you will support the delivery of projects that make a real difference to how services operate.

Your primary focus will be assisting with the migration of data into Microsoft 365 and Share Point, ensuring information is organised, accessible and secure.

You’ll work closely with the Project Manager, system specialists and service areas to coordinate activities and meetings, maintain project documentation and help ensure projects are delivered on time and to a high standard.

Key Responsibilities

  • Supporting the planning and delivery of the Microsoft 365 Migration project.
  • Assisting with organising, monitoring and maintaining project plans and documentation.
  • Providing advice and support to staff on Microsoft 365 queries and data migration activities.
  • Helping to manage and organise large volumes of data to ensure accuracy and consistency.
  • Liaising with stakeholders across the organisation to support smooth implementation.
  • Collecting, analysing and presenting project information to support decision‑making.
  • Attending meetings and contributing to project discussions and offering guidance and advice where needed.
  • What We’re Looking For

We’re looking for someone who is

  • Highly organised, with strong attention to detail.
  • Experienced in supporting projects or working in a structured, process‑driven environment.
  • Comfortable working with data, systems and Microsoft 365 tools.
  • A confident communicator, able to explain information clearly to a range of audiences.
  • Proactive and self‑motivated, with the ability to manage competing priorities.
  • A team player who can build positive working relationships across services.
  • Adaptable and resilient within a fast‑paced, changing environment.

Benefits

  • 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro‑rata for part time working).
  • Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions.
  • Flexi‑time scheme.
  • Flexible working.
  • Generous Maternity, Paternity and Adoption Leave schemes.
  • Staff equality forums.
  • Green Car Leasing Scheme.
  • Access to a wide range of training, learning and development.
  • Physiotherapy service.
  • Confidential counselling service.
  • Great wellbeing offer.
  • Cycle to Work Scheme.
  • Dolphin Centre Fit for Life Discounts.
  • Local and National retailer discounts.
  • Vivup employee benefit app and Lifestyle Savings.
  • Arriva Employee Travel Club.

We are an equal opportunities' employer.

We welcome applicants from all sections of the community.

We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.

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Darlington Borough Council

Contact Details:

Darlington Borough Council Recruitment Team

We think you need these skills to ace Project Support Officer - Systems and Process Team in North East

Project Management
Microsoft 365
SharePoint
Data Migration
Attention to Detail
Organisational Skills
Communication Skills