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- Tasks: Join our team to serve delicious food and drinks while creating memorable experiences for visitors.
- Company: Exciting new visitor attraction in Darlington, offering a unique family day out.
- Benefits: Flexible part-time hours, vibrant work environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Passion for customer service and a positive, energetic attitude.
- Other info: Join us in a fun, fast-paced setting with plenty of opportunities to shine.
The predicted salary is between 12 - 15 £ per hour.
Hopetown Darlington opened its doors in Summer 2024 as the region's most exciting and newest visitor attraction. This ambitious project extends across a 7.5‑acre site and encompasses a wagon themed play park, an immersive time travel experience ride, and even includes a gallery to watch live engineering in action. In addition, visitors can enjoy touring exhibitions, a reimagined state‑of‑the‑art museum and entertaining festivals and events for the whole family. A spacious café and shop are also part of this incredible site which is steeped in Darlington's rail heritage and will offer a family day out like no other. The venue attracts upwards of 200,000 visits annually.
Hopetown Darlington is seeking inspired and driven individuals who can bring personality, energy and enthusiasm to the team. We are looking to recruit a part‑time Food and Beverage Team Member working 21 hpw. As part of the Food and Beverage Team you will execute the daily operations and procedures of the on‑site café and kiosk. Daily food preparation, visual displays and compliance with all HACCP and health & safety policies will all be essential to your working day.
You will assist in the delivery of a diverse and creative menu, providing barista level service for our hot beverages and possess excellent product knowledge and catering skills. A dynamic and focused approach to general sales and upselling is required, including the ability to work our EPOS system. You will bring an energetic, positive, can‑do approach to this front‑facing role. As an ambassador for Hopetown Darlington, it is crucial you deliver exceptional customer service.
Food and Beverage Team Member employer: Darlington Borough Council
Contact Detail:
Darlington Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to Hopetown Darlington. Familiarise yourself with the café and kiosk, and even try out some of the food and drinks. This will not only give you great talking points but also show your genuine interest in the role.
✨Tip Number 2
Show off your personality! When you meet the team, let your energy and enthusiasm shine through. Remember, they’re looking for someone who can bring a positive vibe to the café, so don’t be shy about showcasing your friendly side.
✨Tip Number 3
Brush up on your barista skills! If you’ve got experience making hot beverages, great! If not, consider watching a few tutorials online. Being able to demonstrate your knowledge of coffee and tea during your chat can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Hopetown Darlington family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and beverage shine through! We want to see how excited you are about being part of the Hopetown Darlington team and how you can contribute to creating a fantastic experience for our visitors.
Tailor Your CV: Make sure your CV is tailored to the Food and Beverage Team Member role. Highlight any relevant experience, especially in customer service or food preparation. We love seeing how your skills match what we're looking for!
Be Personable: Remember, we’re looking for individuals who bring personality and energy to the team. Use your application to showcase your unique character and how you can connect with our visitors. A friendly tone goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hopetown Darlington. We can’t wait to hear from you!
How to prepare for a job interview at Darlington Borough Council
✨Know Your Menu
Familiarise yourself with the café's menu and any special offerings. Being able to discuss the dishes and drinks confidently will show your enthusiasm and readiness to engage with customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about delivering exceptional experiences.
✨Demonstrate Your Team Spirit
Hopetown Darlington values teamwork, so be ready to share how you work well with others. Discuss any previous experiences where collaboration led to success, especially in fast-paced environments.
✨Be Ready for Practical Questions
Expect questions about food safety and hygiene practices, as compliance with HACCP is crucial. Brush up on these topics and be prepared to explain how you would ensure a safe and clean working environment.