Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service in a vibrant food and bar setting.
- Company: Join the dynamic Front of House Team at The Dolphin Centre.
- Benefits: Enjoy 32 days annual leave, flexible hours, and great discounts.
- Other info: Flexible shifts, perfect for students looking to balance work and study.
- Why this job: Be part of an exciting environment with opportunities for growth and development.
- Qualifications: Must be 18+ and able to serve alcohol responsibly.
The predicted salary is between 24795 - 24795 £ per year.
Food and Bar Service - 16 hours per week (Ref: POS000375) Salary £24,795 per annum (pro rata). Salary Band £10,001 to £20,000. Post Type: Permanent. Hours Per Week: Part time. Location: The Dolphin Centre – Front of House Team.
Job Overview
The role involves delivering outstanding customer service in a fast paced environment across multiple catering areas, including the 150 seat Bistro, 16 Horsemarket Café, Soft Play and Bowling Spaces, and an upcoming 9 hole golf course, shuffleboard and interactive darts catering area.
Responsibilities
- Take orders and process payments using the POS till system.
- Deliver food and beverages to tables.
- Wash up and keep all catering areas clean and presentable.
- Prepare and serve refreshments for meetings and bar service for events.
- Stock up, refill confectionery vendors and set up rooms.
Working Hours
The contract is 26 hours per week with flexible shift patterns, typically 4 × 6.5 hour shifts. Shifts normally run between 7:30 am and 10:30 pm, sometimes later for events. A large proportion of shifts will be on weekends and evenings, requiring availability 7 days a week. Rotas are finalised with at least one week's notice.
Eligibility
Applicants must be 18 years of age or older and authorised to serve alcoholic drinks in a licensed premises.
Benefits
- 32 days Annual Leave, plus Bank Holidays, with the option to purchase additional Annual Leave (pro rata for part time).
- Access to the Local Government Pension Scheme, with the option to make Additional Voluntary Contributions.
- Flexi time scheme.
- Flexible working.
- Generous Maternity, Paternity and Adoption Leave schemes.
- Staff equality forums.
- Access to a wide range of training, learning and development.
- Physiotherapy service.
- Confidential counselling service.
- Great wellbeing offer.
- Cycle to Work Scheme.
- Dolphin Centre Fit for Life Discounts.
- Local and national retailer discounts.
- Vivup employee benefit app and Lifestyle Savings.
- Arriva Employee Travel Club.
Equal Opportunities
We are an equal opportunities employer and welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
Food and Bar Service Staff- 16hpw employer: Darlington Borough Council
Contact Detail:
Darlington Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Bar Service Staff- 16hpw
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Dolphin Centre and soak up the atmosphere. Familiarising yourself with the layout and vibe will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face while working in food and bar service. Role-play with a friend or family member to nail down your responses and demonstrate your ability to handle tricky situations.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also being able to move around easily, just like you would on the job.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you’ll get all the latest updates on the role!
We think you need these skills to ace Food and Bar Service Staff- 16hpw
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Food and Bar Service role. Highlight any relevant experience in customer service or catering, and mention how you can contribute to our fast-paced environment at The Dolphin Centre.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Darlington Borough Council
✨Know Your Menu
Familiarise yourself with the food and drink offerings at The Dolphin Centre. Being able to discuss menu items confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about specific situations where you went above and beyond to ensure a great experience for customers, especially in fast-paced environments.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview, where you might have to take an order or handle a difficult customer. Practising these scenarios beforehand can help you feel more comfortable and demonstrate your skills effectively.
✨Flexibility is Key
Highlight your availability and willingness to work flexible hours, including weekends and evenings. This shows that you're committed to the role and ready to meet the demands of a busy catering environment.