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- Tasks: Support individuals facing challenges in accessing the job market and help them build confidence.
- Company: Join Darlington Borough Council's Skills and Employability team making a real difference in the community.
- Benefits: Enjoy 32 days annual leave, flexible working, and access to a generous pension scheme.
- Why this job: Make an impact by empowering diverse groups towards employment and training opportunities.
- Qualifications: Experience with complex barriers, strong communication skills, and a solution-focused mindset required.
- Other info: We welcome applicants from all backgrounds and support the use of AI tools in applications.
The predicted salary is between 30000 - 42000 £ per year.
[FIXED TERM] Darlington Borough Council\’s Skills and Employability team are looking for three enthusiastic individuals to join our team and deliver impactful employability programmes in Darlington.
About the Role
As an Employment Support Officer, you will work directly with participants facing multiple challenges in accessing the job market. Your role will be to provide tailored support, guidance, and motivation to help individuals build confidence, develop skills, and take meaningful steps toward employment or training across two key groups:
- Economically inactive adults of working age, including:
- People aged 50+ who have retired early
- Individuals caring for family or managing household responsibilities
- Those temporarily out of work due to short-term health conditions
- Young people aged 18-21, supporting them into employment, apprenticeships, or further training.
The successful candidate will have:
- Experience working with individuals facing complex barriers to employment
- Strong communication skills, with the ability to engage and motivate diverse groups
- Empathy and patience, to support individuals with varying needs and backgrounds
- Knowledge of local services and opportunities, including training providers and employers
- Organisational skills, to manage caseloads, track progress, and meet programme targets
- Confidence using digital tools, including email, video conferencing, and case management systems
- A solution-focused mindset, with the ability to adapt and respond to challenges
The rewards for working at Darlington Borough Council go beyond the salary; we offer numerous benefits such as:
- 32 days Annual Leave, plus Bank Holidays, with an option to purchase additional leave (pro-rata for part-time)
- Access to the Local Government Pension Scheme with optional Additional Voluntary Contributions
- Flexi-time scheme
- Flexible working arrangements
- Generous Maternity, Paternity, and Adoption Leave schemes
We support the use of AI tools in applications but require submissions to be truthful and relevant to your experience. We are an equal opportunities employer and welcome applicants from all backgrounds. We aim to interview any applicant who declares a disability and meets the minimum criteria for the role.
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Employment Support Officer employer: Darlington Borough Council
Contact Detail:
Darlington Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Support Officer
✨Tip Number 1
Familiarise yourself with the local job market and the specific challenges faced by the target groups mentioned in the job description. Understanding their needs will help you demonstrate your empathy and ability to provide tailored support during interviews.
✨Tip Number 2
Network with local training providers and employers to gain insights into available resources and opportunities. This knowledge will not only enhance your application but also show your proactive approach to supporting individuals in their job search.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully motivated or supported individuals facing barriers to employment. Being able to share these stories will highlight your relevant skills and make a strong impression during the interview.
✨Tip Number 4
Demonstrate your digital proficiency by being ready to discuss how you've used technology in previous roles. Mention any specific tools or systems you've worked with, as this aligns with the job's requirements and shows you're prepared for the role.
We think you need these skills to ace Employment Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supporting individuals facing barriers to employment. Use specific examples that demonstrate your communication skills and empathy.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Employment Support Officer role. Explain why you are passionate about helping others and how your background aligns with the job requirements.
Showcase Relevant Skills: In your application, emphasise your organisational skills and familiarity with digital tools. Mention any experience you have with case management systems or similar technologies.
Be Honest and Authentic: While using AI tools can be helpful, ensure that all information in your application is truthful and reflects your actual experiences. Authenticity will resonate more with the hiring team.
How to prepare for a job interview at Darlington Borough Council
✨Show Your Empathy
As an Employment Support Officer, you'll be working with individuals facing various challenges. During the interview, demonstrate your ability to empathise and connect with people from diverse backgrounds. Share examples of how you've supported others in similar situations.
✨Highlight Your Communication Skills
Strong communication is key for this role. Be prepared to discuss how you've effectively engaged and motivated different groups in the past. Use specific examples to illustrate your ability to convey information clearly and inspire confidence.
✨Demonstrate Your Organisational Skills
Managing caseloads and tracking progress is crucial. Talk about your experience with organisational tools or methods that help you stay on top of tasks. Mention any digital tools you've used, as familiarity with technology is a plus.
✨Research Local Services
Knowledge of local services and opportunities is essential for this position. Before the interview, research relevant training providers and employers in Darlington. Being able to discuss these resources will show your commitment and preparedness for the role.