At a Glance
- Tasks: Join our team as a Deputy Registrar, handling births, deaths, and marriages.
- Company: Be part of Darlington Borough Council, serving the community with pride.
- Benefits: Enjoy 32 days annual leave, flexible working, and great wellbeing perks.
- Other info: Part-time roles available with fixed hours; additional weekend work may be offered.
- Why this job: Make a real impact in people's lives during significant moments.
- Qualifications: No registration experience needed, just strong public interaction skills and good IT knowledge.
The predicted salary is between 24600 - 25800 £ per year.
Deputy Registrar (Ref: POS001422)
Hours and Pay
Salary £28,624 to £30,060 per annum (pro rota) Salary Band £20,001 to £30,000 Post Type Permanent Hours Per Week Part timeJob and Application details
Categories Democratic Services/ RegistrarsDirectorate N/A Published Date 15/06/2025 Closing Date 13/07/2025 The Register Office is looking to recruit two part time Deputy Registrars to join the team.
Duties will include the registering of births and deaths, registering and performing marriages at the register office and other venues, civil partnership formations, attending citizenship ceremonies, manage copy certificate applications, make appointments, take payments, give advice to customers on a range of queries including registration processes, process wedding bookings and certificate applications.
The Register Office is a very busy frontline service based at the Town Hall, Darlington dealing with some challenging queries helping people at key moments in their lives. You will help customers on the telephone, in person and through our online systems.
There are two part time posts available both 18 ½ hours per week:
Post 1 will work Monday and Tuesday 08.30 to 17.00 and Wednesday 08.30 to 12.00.
Post 2 will work Wednesday 13.00 – 17.00, Thursday 08.30 – 17.00 and Friday 08.30 – 16.30.
The hours are fixed and cannot be combined to create one single full-time post. Two separate registrars are needed. Flexi-time is part of these posts. Home working is not suitable for this post.
Closing date: Sunday 13th July 2025
Interview Date: Friday 25th July 2025
Additional hours may be available for weddings at weekends and to cover holidays and absences.
The successful candidates will be an important and valued member of the register office team and will also be an ambassador for the council and the registration service. Registration experience is not required however the successful candidate must have experience of working with the public in challenging situations, applying rules and regulations, taking payments and keeping accurate records. A high standard of accuracy, literacy and numeracy is important in this role.
The successful candidate also requires good communications skills and to be able to work both as part of a team and independently in helping the public in some sensitive and challenging situations. Good IT skills are essential including a good understanding of MS Office particularly MS Excel and experience of using Web Pay and Netcall would be useful.
The following are disqualified from being a registrar: Non Discharged Bankrupt, Authorised Person, Secretary of Synagogues or Registering Officer for the Society of Friends, Minister of Religion, Medical Practitioner, Midwife, Funeral Director or persons involved in the burial or cremation business, celebrant delivering funeral, wedding or naming ceremonies or anyone engaged in the business of life insurance.
For detailed information on this role, please refer to the Role Profile and Supporting Information. For a further informal discussion, please contact Anthony Hall, Superintendent Registrar on 01325 406400.
The successful applicants will be subject to a Basic DBS check and BPSS clearance check.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
- 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
- Flexi-time scheme
- Flexible working
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forums
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Vivup employee benefit app and Lifestyle Savings
- Arriva Employee Travel Club
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
General Information for Applicants:
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 405486 or HR@darlington.gov.uk , who will be happy to assist.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or HR@darlington.gov.uk , who will be happy to assist.
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#J-18808-LjbffrDeputy Registrar in Darlington employer: Darlington Borough Council
Darlington Borough Council is an excellent employer, offering a supportive work culture that values its employees and their contributions. With generous benefits such as 32 days of annual leave, flexible working hours, and access to extensive training and development opportunities, the Deputy Registrar role provides a meaningful chance to make a difference in the community while enjoying a healthy work-life balance in the heart of Darlington.
Contact Details:
Darlington Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Registrar in Darlington
✨Tip Number 1
Familiarise yourself with the registration processes and the types of services offered by the Register Office. Understanding the nuances of registering births, deaths, and marriages will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience in dealing with the public, especially in challenging situations. Prepare examples that showcase your ability to remain calm and professional while assisting customers with sensitive queries.
✨Tip Number 3
Brush up on your IT skills, particularly in MS Office and any relevant software like Web Pay and Netcall. Being able to confidently navigate these tools will set you apart as a candidate who can hit the ground running.
✨Tip Number 4
Consider reaching out to Anthony Hall, the Superintendent Registrar, for an informal chat about the role. This not only shows your enthusiasm but also gives you valuable insights that could help you tailor your approach during the interview.
We think you need these skills to ace Deputy Registrar in Darlington
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Deputy Registrar position. Highlight key skills such as customer service experience, accuracy in record-keeping, and good communication skills.
Tailor Your CV:Customise your CV to reflect relevant experience that aligns with the job description. Emphasise any previous roles where you worked with the public, handled sensitive situations, or managed records accurately.
Craft a Strong Cover Letter:Write a compelling cover letter that explains why you are a great fit for the role. Mention specific experiences that demonstrate your ability to handle challenging queries and your proficiency in IT, particularly MS Office.
Proofread Your Application:Before submitting, carefully proofread your application materials for spelling and grammatical errors. A high standard of literacy is important for this role, so ensure your application reflects that.
How to prepare for a job interview at Darlington Borough Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Deputy Registrar. Familiarise yourself with the registration processes, as well as the types of queries you might encounter from the public.
✨Showcase Your People Skills
Since this role involves working with the public in challenging situations, be prepared to discuss your experience in customer service. Share specific examples of how you've handled difficult interactions and provided excellent service.
✨Demonstrate IT Proficiency
Highlight your IT skills, especially your proficiency in MS Office, particularly Excel. If you have experience with Web Pay or Netcall, mention it, as these tools are relevant to the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle sensitive situations. Think about how you would approach registering births or deaths, and how you would manage customer expectations during these processes.
