Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide administrative support and high-quality advice to Revenues and Benefits customers.
- Company: Join the supportive team at Darlington Borough Council.
- Benefits: Enjoy 32 days annual leave, flexible working, and a great pension scheme.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong organisational skills and a confident, sensitive approach required.
- Other info: Access to training, wellbeing services, and employee discounts.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for a permanent Revenues and Benefits Assistant (37 hrs). The role is required to provide a range of administrative support duties to the Revenues and Benefits section as well as providing high quality advice and assistance to Revenues and Benefits Customers. You should demonstrate a confident, but sensitive approach with an ability to organise your own workloads and work under pressure to meet tight deadlines.
N.B: This post is subject to a BPSS (Baseline Personnel Security Standard) Clearance check.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
- 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
- Flexi-time scheme
- Flexible working
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forums
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Vivup employee benefit app and Lifestyle Savings
- Arriva Employee Travel Club
For detailed information on this role, please refer to the Role Profile and Person Specification. For a further informal discussion and any queries around the role profile and job itself please contact the manager, Jacqueline Rayner.
General Information for Applicants: If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team. All applicant email correspondence will come from and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted. You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
We are an equal opportunities employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
Revenues and Benefits Assistant in Darlington employer: Darlington Borough Council
Contact Detail:
Darlington Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues and Benefits Assistant in Darlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Darlington Borough Council. Understanding their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences related to the Revenues and Benefits Assistant role.
✨Tip Number 3
Show off your soft skills! Since this role involves providing high-quality advice and assistance, be ready to demonstrate your communication and organisational skills. Share examples of how you've handled similar situations in the past.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves, and you can easily keep track of your application status.
We think you need these skills to ace Revenues and Benefits Assistant in Darlington
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and sensitivity in your responses.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Revenues and Benefits Assistant role. We love seeing how you can bring value to our team!
Check Your Details: Before hitting that submit button, double-check all your information for accuracy. We can't stress enough how important it is to ensure everything is correct and truthful—no room for errors here!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups!
How to prepare for a job interview at Darlington Borough Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Revenues and Benefits Assistant. Familiarise yourself with the key responsibilities and the types of customers you’ll be assisting. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational skills and ability to work under pressure. Prepare examples from your past experiences where you've successfully managed workloads or met tight deadlines. This will demonstrate that you can handle the demands of the job effectively.
✨Practice Your Approach
Since the role requires a confident yet sensitive approach, practice how you would communicate with customers. Role-play common scenarios you might encounter and think about how you would provide high-quality advice. This will help you feel more prepared and relaxed during the actual interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or the specific challenges faced by the Revenues and Benefits section. Asking insightful questions shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.