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For Companies At a Glance
- Tasks: Support teams in a busy office, delivering essential services in Housing & Revenues.
- Company: Join a diverse organisation committed to making a difference in the community.
- Benefits: Enjoy 32 days annual leave, flexible working, and a local government pension scheme.
- Why this job: Make a real impact while gaining valuable experience and qualifications.
- Qualifications: GCSEs in English and Maths, plus a willingness to learn and collaborate.
- Other info: Dedicated mentor support and excellent training opportunities throughout your apprenticeship.
Overview
Your role will be to support the teams, Team Leaders and Team Managers with the day to day running of the busy office environment. You will be supported in gaining a good understanding of the specific team/service you are working in. If you are looking for a career where you can make a real difference to others, we welcome an application from you and we are committed to supporting you throughout your apprenticeship with a dedicated mentor and additional training & development opportunities. You will undertake and complete all components of the Level 3 Business Administration apprenticeship through our training provider DBC – Learning & Skills.
For further details on the Business Administrator (Level 3) qualification please refer to Darlington BC – Customer service and administration. Eligibility to access funding for an Apprenticeship: A UK resident is eligible for funding if they have been ordinarily resident in the UK and Islands for at least the previous 3 years on the first day of their apprenticeship and have permission from the UK government to live in the UK (not for educational purposes) or have obtained pre-settled or settled status under EUSS.
Further Information and Applying: For detailed information on this role, please refer to the attached Role Profile, Supporting Document and Known Risks Form. Please outline in your personal statement in your online application how you meet the criteria. You must ensure that anything submitted in your application is factually accurate. Plagiarism and the use of AI tools are addressed in the application guidance. We are an equal opportunities\’ employer and welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
Supporting documents: Apprentice Housing Business Admin – Supporting Statement (June 2025).docx; Apprentice Housing Business Admin (Asset & Compliance) – Known Risks.doc; Apprentice Business Admin (Revenues) – Known Risks (Oct 2024).doc; Apprentice Housing Business Admin (Housing Buildings) – Known Risks.doc; Apprentice Housing Business Admin – Role Profile (July 2024).docx.
Responsibilities
- We are looking for someone who is up for the challenge of working within a complex and diverse organization in a support role, and who can work alongside our busy team to deliver a range of services within Housing & Revenues.
- Work within the three teams across Housing & Revenues: Housing Asset & Compliance Team, Repairs Before Lettings Team, and Revenues & Benefits.
- Support day-to-day operations, maintain confidentiality, and use IT systems confidently.
- Communicate effectively with a wide range of audiences, both orally and in writing.
- Complete all required components of the Level 3 Business Administration apprenticeship.
Qualifications & Requirements
- GCSEs in English and Maths at Grades 4/C, or equivalent.
- Patience, caring disposition, and the ability to work within data protection guidelines.
- Willingness to learn, take on new challenges, and contribute as part of a team.
- Ideally, relevant experience from school, volunteering, or activities such as sports clubs or interest groups.
- Honesty and accuracy in all submitted information.
- National checks may be required for Revenues & Benefits Apprenticeship, including BPSS and unspent convictions checks.
Roles & Locations
- There are four full-time positions available for this 18-month apprenticeship programme across three teams within the Housing & Revenues Service: Housing Asset & Compliance Team (1), Repairs Before Lettings Team (1), and Revenues & Benefits (2).
- Details on apprenticeship pay scales depend on age and stage of apprenticeship, with national minimum wage or living wage applicable as appropriate.
Benefits
- 32 days Annual Leave, plus Bank Holidays, with option to purchase additional leave (pro-rata for part-time).
- Local Government Pension Scheme with option for Additional Voluntary Contributions.
- Flexi-time, flexible working, and generous family leave schemes.
- Staff equality forums and access to a wide range of training, learning and development.
- Wellbeing offerings including physiotherapy, confidential counselling, and wellbeing discounts.
- Dolphin Centre Fit for Life Discounts, retailer discounts, Vivup employee benefit app, and Arriva Employee Travel Club.
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Apprentice Business Admin - Housing & Revenues employer: Darlington Borough Council
Contact Detail:
Darlington Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Business Admin - Housing & Revenues
✨Tip Number 1
Get to know the company! Research their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to business administration. Think about how your skills and experiences align with the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us in making a difference in the community.
We think you need these skills to ace Apprentice Business Admin - Housing & Revenues
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Statement: Make sure to customise your personal statement to highlight how you meet the specific criteria mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Check Your Facts: Accuracy is key! Double-check all the information you include in your application to ensure it’s correct. We take honesty seriously, so make sure everything you submit is true and reflects your skills.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups!
How to prepare for a job interview at Darlington Borough Council
✨Know Your Role
Before the interview, take some time to really understand the Apprentice Business Admin role. Familiarise yourself with the responsibilities and the teams you'll be working with. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Skills
Think about your previous experiences, whether from school, volunteering, or clubs, and how they relate to the skills needed for this role. Be ready to share specific examples of how you've demonstrated patience, teamwork, and effective communication. This will make your application stand out!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows that you're engaged and eager to learn more about the company and the apprenticeship. You might ask about the training opportunities or what a typical day looks like in the Housing & Revenues teams.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through! The interviewers want to see who you are as a person, so be honest and authentic. Show them your enthusiasm for the role and your willingness to learn and grow within the team.
