Darktrace is seeking a Manager, Technical Success to lead a team of Technical Success Managers, driving measurable customer outcomes from post-sale activities. You will oversee onboarding, adoption, value realization, adoption, and risk management with a focus on renewal readiness and portfolio health.
You will collaborate with Sales, Renewals, Support and Professional Services to translate customer needs into actions, escalate issues, and guide teams through changes while maintaining a strong
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Technical Success Team Lead - Drive Adoption & Value employer: Darktrace
Darktrace is an exceptional employer that champions innovation and collaboration in the fast-paced world of AI cybersecurity. With a hybrid work model based in London, employees enjoy a supportive culture that prioritises professional growth, offering extensive benefits such as private medical insurance, enhanced family leave, and generous holiday allowances. Joining Darktrace means being part of a pioneering team dedicated to safeguarding organisations while fostering a dynamic environment where your contributions truly matter.
