At a Glance
- Tasks: Support sales operations, optimise processes, and manage pipeline for a leading AI cybersecurity firm.
- Company: Join Darktrace, a global leader in AI for cybersecurity with a dynamic team.
- Benefits: Enjoy 23 days holiday, private medical insurance, and a cycle to work scheme.
- Other info: Hybrid role with excellent career growth opportunities in a collaborative environment.
- Why this job: Be part of a fast-growing company making a real impact in cybersecurity.
- Qualifications: Experience in sales operations and CRM platforms like Salesforce or HubSpot required.
The predicted salary is between 36000 - 60000 € per year.
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email.
As Darktrace continues to scale rapidly, we’re building a robust Revenue Operations (RevOps) team to drive cross-functional alignment and operational excellence, empowering Darktrace to achieve its ambitious growth goals. Revenue Operations (RevOps) is the strategic backbone that unifies sales, marketing, customer success, channel operations, and business intelligence. It focuses on streamlining processes across the entire customer lifecycle, ensuring every revenue-generating team is equipped with the tools, systems, and insights needed to drive growth and optimize outcomes. RevOps eliminates silos, enhances cross-team collaboration, and enables data-driven decision-making at every level of the organization. This is a hybrid role working 2 days a week in our London office.
As a Sales Operation Manager, you will be supporting an SVP for Sales with their day-to-day operations, and reporting into the Director of Sales Operations on executing the overall strategy of the sales team. Your role will center on optimizing sales processes, managing pipeline and forecasting, and equipping sales teams with the tools and data they need to succeed. You’ll collaborate closely with sales leadership and cross-functional teams to ensure seamless operations and alignment with broader company goals.
Key responsibilities include:
- Managing sales pipeline, forecast accuracy, and territory planning.
- Delivering regular reporting and analysis on sales performance and KPIs.
- Partnering with marketing and business systems teams to ensure accurate data flow across platforms.
- Maintaining CRM data integrity and optimizing system functionality for sales team efficiency.
- Building strong business partnerships and managing stakeholder relationships to support sales initiatives.
- Aligning sales goals with company-wide objectives through cross-functional collaboration.
- Managing and overseeing the execution of territory models and account allocation across the sales team.
- Leading sales enablement efforts, including training programs and content development.
What experience will I need?
We’re looking for a seasoned Sales Operations professional with a strong background in driving efficiency, performance, and alignment across revenue-generating teams, ideally within a SaaS or B2B environment. You’ll need:
- Solid experience in sales operations, revenue operations, or a closely related field.
- Proven success managing and optimizing CRM platforms such as Salesforce or HubSpot, including ensuring data integrity and system usability for sales teams.
- Hands-on experience with pipeline management, sales forecasting, and performance reporting, with a deep understanding of sales metrics and how to leverage them for strategic decision-making.
- Advanced Excel and data analysis skills, with the ability to translate complex data into actionable insights.
- Strong project management and process improvement capabilities, with a track record of driving operational efficiency.
- Excellent communication and stakeholder management skills, with the ability to influence and collaborate across departments.
- Experience supporting sales enablement initiatives, including training programs and content development.
- Familiarity with sales compensation models, territory planning, and aligning sales goals with broader business objectives.
Benefits:
- 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service
- Additional day off for your birthday
- Private medical insurance which covers you, your cohabiting partner and children
- Life insurance of 4 times your base salary
- Salary sacrifice pension scheme
- Enhanced family leave
- Confidential Employee Assistance Program
- Cycle to work scheme
Sales Operations Manager employer: Darktrace
Darktrace is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth and development, Darktrace provides comprehensive benefits including private medical insurance, generous holiday allowances, and a supportive culture that encourages cross-functional teamwork. As a leader in AI cybersecurity, employees are empowered to make impactful contributions while enjoying a hybrid work model that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Darktrace on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by understanding Darktrace's products and the role of Sales Operations. Show us how your skills can directly contribute to optimising sales processes and driving growth.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with CRM platforms and how you've improved sales performance in the past. We want to hear about your successes and how you can replicate them at Darktrace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Operations Manager role. Highlight your experience in sales operations, CRM management, and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills match what we're looking for. Be sure to mention your experience with pipeline management and cross-functional collaboration.
Showcase Your Data Skills:Since this role involves a lot of data analysis, make sure to highlight your advanced Excel skills and any experience you have with sales metrics. We love candidates who can turn complex data into actionable insights, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Darktrace
✨Know Your Numbers
As a Sales Operations Manager, you'll need to be comfortable with sales metrics and data analysis. Brush up on key performance indicators (KPIs) relevant to the role, like pipeline management and forecasting accuracy. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your CRM Savvy
Familiarity with CRM platforms like Salesforce or HubSpot is crucial. Prepare examples of how you've optimised these systems for sales teams, ensuring data integrity and usability. Highlight any specific projects where you improved processes or enhanced team efficiency through CRM tools.
✨Collaboration is Key
This role requires strong cross-functional collaboration. Think of instances where you've successfully partnered with marketing, customer success, or other departments to achieve common goals. Be ready to share how you’ve built relationships and influenced stakeholders to support sales initiatives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and project management capabilities. Practice articulating your thought process in tackling challenges related to territory planning or sales enablement. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
