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- Tasks: Drive customer retention and manage software renewals across EMEA accounts.
- Company: Global leader in cyber security AI with a focus on innovation.
- Benefits: Increasing holiday allowance, private medical insurance, and hybrid work options.
- Why this job: Join a dynamic team and make a real impact in customer success.
- Qualifications: Experience in account management within a SaaS environment and strong negotiation skills.
- Other info: Opportunity to engage with C-level executives and grow your career.
The predicted salary is between 48000 - 72000 £ per year.
A global leader in cyber security AI is seeking a Renewals Manager in Greater London to exceed customer retention targets across EMEA accounts. This hybrid role involves working closely with sales teams, managing negotiations, and ensuring customer value in software renewals.
The ideal candidate will have extensive experience in account management, especially in a SaaS environment, and the ability to engage effectively with C-level executives.
Attractive benefits are provided, including an increasing holiday allowance and private medical insurance.
SaaS Renewals Manager - EMEA, Quota Carrying employer: Darktrace
Contact Detail:
Darktrace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Renewals Manager - EMEA, Quota Carrying
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS and cyber security sectors. We can’t stress enough how valuable a good referral can be when you’re aiming for that Renewals Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company’s recent achievements and challenges. We want you to impress them with your knowledge about their products and how you can help exceed customer retention targets.
✨Tip Number 3
Showcase your negotiation skills! Think of examples from your past experiences where you’ve successfully managed renewals or turned around difficult situations. We want to see how you can bring value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you land that dream job, so let’s make it happen!
We think you need these skills to ace SaaS Renewals Manager - EMEA, Quota Carrying
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Renewals Manager role. Highlight your experience in account management and any specific achievements in SaaS environments. We want to see how you can exceed customer retention targets!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with C-level executives and how you can bring value to our customers during software renewals.
Showcase Your Negotiation Skills: Since this role involves managing negotiations, be sure to include examples of successful negotiations you've led in the past. We love seeing how you’ve added value in previous roles, especially in a hybrid work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. We can’t wait to hear from you!
How to prepare for a job interview at Darktrace
✨Know Your SaaS Inside Out
Make sure you understand the ins and outs of the SaaS products you'll be managing. Familiarise yourself with the features, benefits, and common customer pain points. This knowledge will help you demonstrate your value during the interview and show that you're ready to engage with C-level executives.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've successfully managed. Think about how you handled objections and turned them into opportunities. Being able to articulate your negotiation strategies will impress the interviewers and highlight your ability to exceed customer retention targets.
✨Research the Company Culture
Dive into the company's values and culture before your interview. Understanding their approach to customer service and employee engagement can help you tailor your responses. It shows that you're genuinely interested in being part of their team and can align with their goals.
✨Prepare Questions for Them
Have a list of insightful questions ready to ask your interviewers. This could include inquiries about their current challenges in customer retention or how they measure success in the Renewals Manager role. Asking thoughtful questions demonstrates your enthusiasm and strategic thinking.
