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- Tasks: Drive customer retention and manage software renewals across EMEA accounts.
- Company: Global leader in cyber security AI with a focus on innovation.
- Benefits: Increasing holiday allowance, private medical insurance, and hybrid work options.
- Why this job: Join a dynamic team and make a real impact in customer success.
- Qualifications: Experience in account management within a SaaS environment and strong negotiation skills.
- Other info: Opportunity to engage with C-level executives and grow your career.
The predicted salary is between 48000 - 72000 £ per year.
A global leader in cyber security AI is seeking a Renewals Manager in Greater London to exceed customer retention targets across EMEA accounts. This hybrid role involves working closely with sales teams, managing negotiations, and ensuring customer value in software renewals.
The ideal candidate will have extensive experience in account management, especially in a SaaS environment, and the ability to engage effectively with C-level executives.
Attractive benefits are provided, including an increasing holiday allowance and private medical insurance.
SaaS Renewals Manager - EMEA, Quota Carrying in London employer: Darktrace
Contact Detail:
Darktrace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Renewals Manager - EMEA, Quota Carrying in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS and cyber security sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. We want you to be able to discuss how you can help exceed customer retention targets and bring value to their software renewals. Practice common interview questions and have your own ready to show your interest.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with hiring managers, highlight your past successes in account management. We want them to see how your experience aligns with their needs, especially when it comes to engaging with C-level executives.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to stay updated on new roles that might pop up!
We think you need these skills to ace SaaS Renewals Manager - EMEA, Quota Carrying in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the SaaS Renewals Manager role. Highlight your account management experience and any previous successes in customer retention to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit for exceeding customer retention targets across EMEA.
Showcase Your Negotiation Skills: Since this role involves managing negotiations, be sure to include examples of how you've successfully navigated tough conversations in the past. We love seeing candidates who can demonstrate their ability to engage with C-level executives!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Darktrace
✨Know Your SaaS Inside Out
Make sure you understand the ins and outs of the SaaS products you'll be managing. Familiarise yourself with the features, benefits, and common customer pain points. This knowledge will help you demonstrate your value during the interview and show that you're ready to engage with C-level executives.
✨Prepare for Negotiation Scenarios
Since this role involves managing negotiations, practice your negotiation skills ahead of time. Think about potential scenarios you might face and how you would handle them. Being able to articulate your approach to negotiations will impress the interviewers and show that you're prepared for the challenges of the role.
✨Showcase Your Customer Retention Strategies
Be ready to discuss specific strategies you've used in the past to exceed customer retention targets. Use concrete examples to illustrate your success in account management, especially in a SaaS environment. This will highlight your experience and ability to drive results in a similar role.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company's culture, their approach to customer value, and how they measure success in renewals. Engaging with the interviewers not only shows your interest but also helps you assess if the company is the right fit for you.
