Darktrace seeks a dedicated bilingual support professional to respond to customer events and resolve issues across the Darktrace Customer Portal. You will interact with customers and the software development team, explaining features and guiding deployments to maximise platform value.
This hybrid role requires strong data analysis, excellent English and Japanese communication, and a proactive, organised approach to fast-paced cyber security environments.
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Japanese-Speaking Cyber Support Engineer | Hybrid employer: Darktrace
Darktrace is an exceptional employer that champions innovation and collaboration in the fast-paced world of AI cybersecurity. With a hybrid work model based in London, employees enjoy a supportive culture that prioritises professional growth, offering extensive benefits such as private medical insurance, enhanced family leave, and generous holiday allowances. Joining Darktrace means being part of a pioneering team dedicated to safeguarding organisations while fostering a dynamic environment where your contributions truly matter.
