Requirements
- Demonstrated experience in a technical writing or documentation-focused role
- Strong organisational skills with the ability to manage multiple priorities
- Ability to communicate complex ideas clearly and effectively
- Experience producing documentation for software or hardware technologies
- Excellent attention to detail
- Comfortable working with a range of technical stakeholders, from engineers to end users
- Strong analytical and documentation abilities
- A mindset focused on continuous improvement and quality
What the job involves
- Join Darktrace as a Specialist Technical Author and play a key role in shaping the materials that help our customers, partners, and global community understand and engage with our technology
- Working closely with R&D, Design, and UX/UI teams, you’ll immerse yourself in our products, collaborate with subject‑matter experts, and translate complex concepts into clear, accessible content
- This is a hybrid position, requiring two days per week in our Cambridge office
- Identifying areas where technical documentation is needed and creating content tailored to audiences with varying levels of technical understanding
- Writing, editing, and proofreading a range of technical materials
- Reviewing documentation produced by others and providing constructive feedback