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- Tasks: Ensure system efficiency and reliability while solving complex issues and optimising workflows.
- Company: Join Darktrace, a global leader in AI cybersecurity with a dynamic team.
- Benefits: Enjoy 23 days holiday, private medical insurance, and a birthday day off.
- Why this job: Make a real impact in cybersecurity while developing your analytical and problem-solving skills.
- Qualifications: Experience in system analysis and strong problem-solving abilities are essential.
- Other info: Mentorship opportunities and excellent career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email.
As a Systems Operations Analyst at Darktrace, you will play a critical role in ensuring the efficiency, reliability, and continuous improvement of internal systems. Acting as a key problem solver and subject matter expert, you will work closely with business and technical teams to troubleshoot complex system issues, optimize workflows, and drive strategic improvements. This role requires deep analytical expertise, strong attention to detail, and the ability to independently manage priorities while influencing best practices across departments.
What will I be doing:
- Serve as a technical expert in system operations, proactively identifying and resolving complex system and process inefficiencies.
- Own and optimize critical system workflows, ensuring they align with business needs and compliance standards.
- Act as a go-to resource for system-related queries, providing advanced troubleshooting and guidance to business and technical teams.
- Lead process documentation and governance, ensuring clarity, consistency, and alignment with industry best practices.
- Capture and refine business requirements, translating them into actionable system improvements.
- Prioritize and manage system enhancement requests, working closely with development teams to implement solutions.
- Maintain and strengthen supplier relationships, driving performance through quarterly business reviews and KPI tracking.
- Drive successful change management, ensuring seamless adoption of system updates through communication and training.
- Proactively monitor system performance and security, identifying and mitigating risks.
- Mentor junior analysts, sharing knowledge and promoting best practices in system operations.
What experience do I need:
- Extensive experience in system and process analysis within a technical or enterprise environment.
- Strong problem-solving skills, with a track record of identifying inefficiencies and implementing scalable solutions.
- Expertise in enterprise technologies.
- Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
- Experience working with IT infrastructure, networks, and software development life cycles.
- Strong organizational skills, with the ability to manage multiple priorities and independently drive initiatives.
- Solid understanding of security principles and risk management in system operations.
- Familiarity with change management methodologies and best practices in system governance.
- Proficiency in Excel or other data analysis tools (preferred but not essential).
Benefits:
- 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service.
- Additional day off for your birthday.
- Private medical insurance which covers you, your cohabiting partner and children.
- Life insurance of 4 times your base salary.
- Salary sacrifice pension scheme.
- Enhanced family leave.
- Confidential Employee Assistance Program.
- Cycle to work scheme.
System Operations Analyst in Cambridge employer: Darktrace
Contact Detail:
Darktrace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Operations Analyst in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Darktrace on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Darktrace's products and recent innovations. Show us that you’re not just another candidate; demonstrate your passion for AI in cybersecurity and how you can contribute to their mission.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves troubleshooting complex system issues, consider doing mock interviews where you tackle hypothetical scenarios. This will help you articulate your thought process clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Darktrace team.
We think you need these skills to ace System Operations Analyst in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Operations Analyst role. Highlight your experience in system and process analysis, and don’t forget to showcase your problem-solving skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cybersecurity and how your skills align with our needs. Be sure to mention any relevant experience with enterprise technologies and change management.
Showcase Your Analytical Skills: In your application, emphasise your analytical expertise and attention to detail. We love candidates who can identify inefficiencies and propose scalable solutions, so share examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Darktrace!
How to prepare for a job interview at Darktrace
✨Know Your Systems Inside Out
As a Systems Operations Analyst, you need to demonstrate your deep understanding of system operations. Brush up on the latest trends in cybersecurity and be ready to discuss how you would identify and resolve inefficiencies in systems. Familiarise yourself with Darktrace's platform and think about how your skills can enhance their operations.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of complex problems you've solved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you illustrate your analytical expertise and how you can apply it to optimise workflows at Darktrace.
✨Communicate Clearly and Effectively
Since you'll be liaising with both technical and non-technical teams, practice explaining complex concepts in simple terms. During the interview, focus on clarity and ensure you can convey your ideas without jargon. This will show that you can bridge the gap between different stakeholders.
✨Demonstrate Your Change Management Knowledge
Familiarise yourself with change management methodologies and be prepared to discuss how you've successfully driven change in past roles. Highlight any experience you have with training or mentoring others, as this aligns with the responsibilities of the role and shows your leadership potential.
