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For Companies At a Glance
- Tasks: Create and manage technical content for a technology transformation project.
- Company: Join Darktrace, a leader in cybersecurity innovation and technology.
- Benefits: Enjoy 23 days holiday, private medical insurance, and a birthday day off.
- Why this job: Lead impactful projects while enhancing user experiences in a dynamic tech environment.
- Qualifications: Experience in technical authorship and familiarity with docs-as-code platforms required.
- Other info: Hybrid role with 2 days in the Cambridge office; perfect for tech enthusiasts!
The predicted salary is between 36000 - 60000 £ per year.
As a Specialist Technical Author, you will work alongside the R&D, Design, and UX/UI Departments, familiarising yourself with the technology and establishing connections with the individual contributors responsible for these technologies. You will create technical materials to support our customers, partners, and the wider Darktrace community. This role offers the opportunity to lead a medium-term technology transformation project, migrating Darktrace technical content to a new Documentation as Code platform. A successful candidate will work alongside the Product Information team to design a content strategy and migration plan and lead the implementation of the project. This is a hybrid role, with a compulsory attendance of 2 days a week in the Cambridge office.
Within this Specialist Technical Author role, you will be leading the technology transformation project to migrate Darktrace technical materials and design and implement content strategies using industry best practices. You'll also be:
- Researching and implementing feedback systems for technical content
- Technical document writing, editing, and proofreading
- Curating content and liaising with translators for multi-language support
- Reviewing documentation and providing feedback
What experience do I need:
We are looking for candidates with experience in technical authorship either from software or scientific industries. You'll come with experience with technical authorship frameworks, docs-as-code platforms, and feedback processes. You'll also:
- Be experienced writing technical documents or long-form academic material
- Have the capacity to work with a range of different skill levels, from experienced engineers to junior end-users
- Have a passion for detail and strong analysis skills
- Have a continual improvement mindset
Join us in creating impactful technical documents and enhancing user experiences in the technology sector.
Benefits we offer:
- 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service
- Additional day off for your birthday
- Private medical insurance which covers you, your cohabiting partner, and children
- Life insurance of 4 times your base salary
- Salary sacrifice pension scheme
- Enhanced family leave
- Confidential Employee Assistance Program
- Cycle to work scheme
Specialist Technical Author (Transformation Project) employer: Darktrace Ltd
Contact Detail:
Darktrace Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Technical Author (Transformation Project)
✨Tip Number 1
Familiarise yourself with the latest trends in technical authorship and documentation as code platforms. This will not only help you understand the tools we use at StudySmarter but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the R&D, Design, and UX/UI sectors. Engaging with individuals who work in these areas can provide you with insights into their processes and challenges, which will be invaluable when creating technical materials.
✨Tip Number 3
Showcase your experience with feedback systems for technical content. Be prepared to discuss how you've implemented or improved these systems in past roles, as this is a key aspect of the position.
✨Tip Number 4
Prepare to discuss your approach to curating content and working with translators. Highlight any previous experiences where you successfully managed multi-language support, as this will be crucial for our diverse user base.
We think you need these skills to ace Specialist Technical Author (Transformation Project)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Specialist Technical Author position. Familiarise yourself with the technology and the specific tasks involved in the role, such as creating technical materials and leading a transformation project.
Tailor Your CV: Highlight your experience in technical authorship, especially within software or scientific industries. Emphasise your familiarity with docs-as-code platforms and any relevant frameworks. Make sure to showcase your writing skills and detail-oriented mindset.
Craft a Compelling Cover Letter: Write a cover letter that connects your background and skills to the job description. Discuss your passion for detail, your experience with feedback processes, and how you can contribute to the content strategy and migration plan at Darktrace.
Showcase Relevant Projects: If possible, include examples of previous projects where you have successfully created technical documents or led similar initiatives. This could be in the form of links to your work or a portfolio that demonstrates your capabilities in technical writing and content curation.
How to prepare for a job interview at Darktrace Ltd
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the job description and the specific responsibilities of a Specialist Technical Author. Familiarise yourself with the technology and the departments you'll be working with, as this will help you answer questions more confidently.
✨Showcase Your Technical Authorship Experience
Prepare to discuss your previous experience in technical authorship, especially within software or scientific industries. Be ready to provide examples of how you've used docs-as-code platforms and feedback processes in your past roles.
✨Demonstrate Your Attention to Detail
Since this role requires a passion for detail, be prepared to showcase your analytical skills. You might be asked to review a piece of documentation or provide feedback during the interview, so practice articulating your thought process clearly.
✨Prepare Questions About the Transformation Project
As you'll be leading a technology transformation project, come prepared with insightful questions about the current documentation practices and the goals for the migration to the new platform. This shows your proactive approach and genuine interest in the role.
