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- Tasks: Own a portfolio of clients and drive their growth through strategic marketing.
- Company: Join Dark Horse, a leading digital marketing agency transforming businesses with innovative strategies.
- Benefits: Enjoy uncapped commission, hybrid working, 27 days leave, and mental wellbeing support.
- Why this job: Make a real impact on client success in a supportive, results-driven culture.
- Qualifications: Experience in account management and a proven track record in client retention and upselling required.
- Other info: This role offers learning opportunities from top UK performance marketers.
The predicted salary is between 35000 - 38000 £ per year.
Ready to Drive Real Growth? Become a Key Account Manager at a Leading Digital Marketing Agency.
Salary: £35,000-£38,000 DOE + Commission
Location: Hybrid - 2 days per week in our Altrincham office
Are you more than just an account manager? Do you thrive on driving results and not just maintaining the status quo? At Dark Horse, we don’t just manage digital marketing — we turn 7-figure businesses into 8-figure powerhouses with elite PPC, SEO, and Paid Social strategies. We’re expanding and looking for a Key Account Manager who wants to make a tangible difference to client growth and success.
Your Responsibilities:
- Take ownership of a portfolio of performance marketing clients
- Build trust-based relationships and be a key point of contact
- Align our services with client goals to drive long-term results
- Secure contract renewals and upsells
- Handle escalations and provide proactive, solutions-focused support
- Help shape the future of client services at one of the UK’s most innovative agencies
What We Offer:
- Uncapped commission; OTE £4,000-£6,000 annually
- Hybrid working & flexitime
- 27 days leave + your birthday off
- Carbon-offsetting via The Dark Forest
- Mental wellbeing support through BUPA
- A supportive, collaborative culture that celebrates your wins
- Learning opportunities from top UK performance marketers
If you are an experienced account manager with a track record in client retention, upselling, and delivering outstanding service within a performance marketing agency, we want to hear from you. Apply now and take the next step in your career with a results-driven digital agency.
Additional Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industry: Marketing Services
Key Account Manager - Digital Marketing Agency employer: Dark Horse
Contact Detail:
Dark Horse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Digital Marketing Agency
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing, especially PPC, SEO, and Paid Social. This knowledge will not only help you understand the services offered but also enable you to speak confidently about how they can drive client growth.
✨Tip Number 2
Network with professionals in the digital marketing space, particularly those who have experience in account management. Engaging with industry peers can provide insights into best practices and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven results for previous clients. Highlighting your success stories will demonstrate your ability to align services with client goals and secure renewals and upsells.
✨Tip Number 4
Showcase your problem-solving skills during any discussions. Being proactive and solutions-focused is key in this role, so be ready to share how you've handled escalations and provided support in challenging situations.
We think you need these skills to ace Key Account Manager - Digital Marketing Agency
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and digital marketing. Use specific metrics to showcase your achievements, such as client retention rates or revenue growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving results and how your skills align with the responsibilities outlined in the job description. Mention specific strategies you've successfully implemented in previous roles.
Showcase Your Understanding of the Industry: Demonstrate your knowledge of performance marketing trends and how they can impact client success. This shows that you are not just an account manager but someone who is invested in the growth of the clients.
Prepare for Potential Interview Questions: Think about how you would answer questions related to client relationship management, handling escalations, and securing renewals. Prepare examples from your past experiences that illustrate your problem-solving skills and ability to drive results.
How to prepare for a job interview at Dark Horse
✨Understand the Company and Its Services
Before your interview, make sure to research Dark Horse thoroughly. Familiarise yourself with their PPC, SEO, and Paid Social strategies. Being able to discuss how these services can drive client growth will show your genuine interest and understanding of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client relationships. Prepare examples from your past experiences where you successfully managed client expectations, secured renewals, or upsold services. This will demonstrate your capability in a real-world context.
✨Showcase Your Results-Driven Mindset
As a Key Account Manager, it's crucial to highlight your results-oriented approach. Be ready to discuss specific metrics or achievements that illustrate how you've driven growth for previous clients. This aligns perfectly with the agency's focus on transforming businesses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future goals, the team dynamics, or how they measure success for their clients. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
