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- Tasks: Provide a welcoming reception presence while ensuring security and customer service.
- Company: Join Dardan, a company committed to diversity and inclusion.
- Benefits: Earn £14.45 per hour, enjoy 20 days holiday, and access an on-site gym.
- Other info: We celebrate diversity and encourage all applicants, especially women, to apply.
- Why this job: Make a difference in a dynamic role with opportunities for growth and training.
- Qualifications: Valid SIA Licence and a passion for exceptional customer service.
The predicted salary is between 30000 - 30000 £ per year.
Reward and Benefits
- Unlimited training and opportunities to progress
- £14.45 per hour
- 45 hours per week
- 9 hour shift pattern, working Monday to Friday 08:00 to 17:00
- 20 days holiday, plus Bank Holidays
- On-site gym
- Recognition rewards
- Access to a 24/7 employee wellbeing support line
- Virtual GP Service
- Earn an extra bonus through Recommend a Friend Scheme, no limits
As a Security / Reception Officer you will provide a professional, client‑facing presence at reception while also carrying out core security duties. The role is focused on customer service, contractor management, and supporting the Facilities Manager and wider site team.
Responsibilities
- Act as a client‑facing reception presence, welcoming visitors and occupiers in a professional and friendly manner
- Deliver a high standard of customer service, handling enquiries and supporting front‑of‑house operations
- Manage contractor sign‑in, inductions, and access, ensuring site procedures are followed
- Carry out security duties including access control, patrols, monitoring alarms, and incident reporting
- Support the Facilities Manager and site team with day‑to‑day operational activities and issue reporting
- Maintain site standards at reception and shared areas, escalating concerns where required
- Respond to incidents or security matters in line with site procedures and escalation routes
Full in-house training will be provided.
Essential Skills and Experience
- Valid SIA Licence
- Right to work in the UK and a five-year checkable history
- Punctual and reliable
- Passionate about creating an exceptional customer experience
- Knowledge of the MS packages (Excel, Word, Outlook)
- Highly intuitive with a curious mindset
- Highly presentable in line with our corporate brand
- Resilient and pro‑active in your work
Diversity, Inclusion and Equality
At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients. We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.
Security / Reception Officer - Cambridge - CB4 employer: Dardan Security Ltd
Contact Detail:
Dardan Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security / Reception Officer - Cambridge - CB4
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and how you handle security situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a client-facing role. Make sure you look professional and presentable when you go for interviews or networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Security / Reception Officer - Cambridge - CB4
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Security / Reception Officer role. Highlight your customer service experience and any relevant security qualifications, like your SIA Licence.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've delivered exceptional customer service or managed security duties in the past.
Showcase Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. A friendly and professional tone can go a long way in making a great first impression.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Dardan Security Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security / Reception Officer. Familiarise yourself with customer service principles and security protocols, as these will be key topics during your discussion.
✨Showcase Your Customer Service Skills
Since this role is client-facing, prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help someone, as this will demonstrate your passion for creating an exceptional experience.
✨Dress the Part
As a Security / Reception Officer, you'll need to present yourself professionally. Choose an outfit that aligns with the corporate brand and reflects your understanding of the role's expectations. First impressions matter, so make sure you look polished and approachable.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your interest in the company and the role. You might want to inquire about the team culture, training opportunities, or how they measure success in this position.