Reward and Benefits
- Unlimited training and opportunities to progress
- £15.00 per hour
- 60 hours per week
- 12 hour shift pattern, Monday to Friday; working days
- Up to 28 days paid holiday (site and shift dependant)
- Recognition rewards
- Access to a 24/7 employee wellbeing support line
- Virtual GP Service
- Earn an extra bonus through recommend a Friend Scheme, no limits
The Opportunity
As a Concierge Security Officer, you’ll be the first point of contact for visitors and clients, delivering a warm welcome while maintaining a safe, secure environment.
The role combines standard security duties with strong customer service and close support to the on‑site teams.
Your duties include (but are not limited to):
- Carry out regular security duties including patrols, access control, monitoring alarms, and incident reporting
- Act as a client‑facing presence, providing a welcoming and professional service to occupiers, visitors, and contractors
- Deliver a high standard of customer service, responding to queries and issues in a courteous and proactive manner
- Assist with front‑of‑house activities where required, ensuring site standards are maintained
- Escalate incidents or concerns in line with site procedures
Full in-house training will be provided.
Essential Skills and Experience
- Valid SIA Licence
- Right to work in the UK and a five-year checkable history
- Punctual and reliable
- Passionate about creating an expectational customer experience
- Knowledge of the MS packages (excel, word, outlook)
- Highly intuitive with a curious mindset
- Highly presentable in line with our corporate brand
- Resilient and pro‑active in your work
