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For Companies At a Glance
- Tasks: Lead and evolve operational delivery for security solutions across Cambridge.
- Company: Dardan, a leader in smart security solutions with a commitment to excellence.
- Benefits: Competitive salary up to £60,000, company car allowance, and 25 days holiday.
- Why this job: Shape operational strategy and lead a diverse team to deliver impactful security solutions.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Unlimited training, clear progression pathways, and 24/7 employee wellbeing support.
The predicted salary is between 60000 - 60000 £ per year.
About us Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.
Our mission Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.
Our Vision To be a trusted partner for Security solutions through intelligence, innovation, and influence.
Reward and Benefits
- Competitive salary up to £60,000 (market aligned for Cambridge)
- Company car allowance or car provision where required
- 25 days paid holiday plus bank holidays
- Unlimited training and clear progression pathways
- Access to a 24/7 employee wellbeing support line and virtual GP service
- Recognition rewards and refer-a-friend bonus scheme
The Opportunity
We are seeking an experienced Head of Operations to lead and evolve our operational delivery across client sites in and around Cambridge. This senior role will shape operational strategy, ensure excellence in service delivery, and lead a diverse team of managers and supervisors to deliver safe, professional, and commercially effective security solutions.
Key responsibilities
- Provide strategic and operational leadership for multi-site security operations, ensuring consistent delivery against contractual KPIs and client expectations.
- Lead, coach and develop site managers and operational supervisors to build high performing, customer-focused teams.
- Own operational planning including workforce scheduling, resource allocation and rostering to meet client requirements and budget targets.
- Drive continuous improvement through audits, performance reviews and the implementation of best practice operational processes and technology solutions.
- Manage client relationships at senior levels, conducting regular reviews, presenting performance data and acting on feedback to strengthen partnerships.
- Oversee incident management and investigation processes, ensuring accurate reporting, root-cause analysis and effective corrective actions.
- Ensure compliance with all legislative, regulatory and contractual requirements including SIA standards, health.
Head of Operations - Cambridge - CB21 employer: Dardan Security Ltd
Contact Detail:
Dardan Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Cambridge - CB21
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might know someone at Dardan. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Dardan’s values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission of being ethical, authentic, agile, and smart.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve successfully led teams or improved operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Head of Operations role can keep you fresh in our minds and show us you’re genuinely keen on joining the team.
We think you need these skills to ace Head of Operations - Cambridge - CB21
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in operational leadership and any relevant achievements that align with our mission of being ethical, authentic, agile, and smart.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for Dardan. Share specific examples of how you've led teams and improved operations in previous roles, and don’t forget to mention your passion for delivering exceptional security solutions.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your ability to lead and develop teams. We want to see how you've coached managers and supervisors to create high-performing teams that focus on customer satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dardan Security Ltd
✨Know the Company Inside Out
Before your interview, make sure you understand Dardan's mission and vision. Familiarise yourself with their approach to security solutions and how they combine technology with human resources. This will help you align your answers with their values and demonstrate that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Head of Operations, you'll need to lead diverse teams. Prepare examples from your past experiences where you've successfully coached and developed team members. Highlight how you’ve driven performance improvements and built high-performing teams, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and operational planning abilities. Think of specific scenarios where you've managed incidents or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about Dardan’s operational strategies, team dynamics, and future goals. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation.