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For Companies At a Glance
- Tasks: Safeguard people and property while delivering exceptional customer service.
- Company: Join Dardan, a leading security company focused on innovation and ethics.
- Benefits: Earn £13.20 per hour, enjoy unlimited training, and access 24/7 wellbeing support.
- Why this job: Be part of a prestigious shopping centre and make a real difference in safety.
- Qualifications: Valid SIA Licence and a passion for customer experience required.
- Other info: Flexible shifts with opportunities for career growth in a supportive environment.
Overview
About us Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.
Our mission Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.
Our Vision To be a trusted partner for Security solutions through intelligence, innovation, and influence.
Rewards and Benefits
- Unlimited training and opportunities to progress
- £13.20 per hour (starting salary)
- Average of 42 hours per week
- 12 hour shift pattern, 4 on / 4 off; working days, nights and weekends
- Up to 28 days paid holiday (site and shift dependant)
- Recognition rewards
- Access to a 24/7 employee wellbeing support line
- Virtual GP Service
- Earn an extra bonus through recommend a Friend Scheme, no limits
The Opportunity
We are looking for a dedicated Security Officer to join our security team at one of our prestigious client sites.
Our client is the regions award-winning shopping centre located in the heart of Cambridge city centre and surrounded by historic architecture. The centre is home to a range of premium high street retailers offering an exceptional shopping experience.
You will be responsible for acting as a significant point of contact for staff, visitors, and contractors, you\\\’ll play a vital role in maintaining a safe, welcoming and professional environment.
Responsibilities
- Undertaking a full security officer role, safeguarding people, premises and sites
- Conduct routine patrols to identify security risks or incidents
- Deliver a concierge-style security service to the public
- Monitor CCTV systems where required and complete detailed incident reports
- Working closely with third parties such as organisations, retailers and stakeholders
- Supporting with building a community partnership
Full in-house training will be provided.
Essential Skills and Experience
- Valid SIA Licence
- Valid CCTV Licence (preferable)
- Right to work in the UK and a five-year checkable history
- Punctual and reliable
- Passionate about creating an exceptional customer experience
- Knowledge of MS packages (Excel, Word, Outlook)
- Highly intuitive with a curious mindset
- Highly presentable in line with our corporate brand
- Resilient and proactive in your work
About Dardan
We are Dardan, a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.
Diversity, Inclusion and Equality
At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.
We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.
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Concierge/Security Officer - Luxury Retail Establishment- Cambridge - CB2 employer: Dardan Security Ltd
Contact Detail:
Dardan Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge/Security Officer - Luxury Retail Establishment- Cambridge - CB2
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Dardan. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for security and customer service shine through. Dardan values authenticity, so be yourself and share why you want to be part of their team.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios as a Security Officer. Dardan wants to see your problem-solving skills in action, so have some examples ready.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Concierge/Security Officer - Luxury Retail Establishment- Cambridge - CB2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your SIA Licence and any relevant security experience to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to work with Dardan specifically. Share your passion for creating exceptional customer experiences and how you can contribute to our mission of being ethical and authentic.
Showcase Your Skills: Don’t forget to mention your knowledge of MS packages and any experience with CCTV systems. We love candidates who are proactive and have a curious mindset, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dardan Security Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Concierge/Security Officer. Familiarise yourself with the key tasks like conducting patrols, monitoring CCTV, and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position involves interacting with staff, visitors, and contractors, be prepared to discuss your previous experiences in customer service. Share specific examples where you went above and beyond to create a positive experience, as this aligns perfectly with Dardan's mission of being ethical and authentic.
✨Dress the Part
First impressions matter, especially in a luxury retail environment. Dress smartly and professionally for your interview to reflect the corporate brand of Dardan. This shows that you take the opportunity seriously and understand the importance of presentation in a high-end setting.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the training process, opportunities for progression, or how Dardan fosters an inclusive environment. This demonstrates your enthusiasm for the role and your desire to be part of their community-focused culture.
