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- Tasks: Join us as a College Support Officer, providing top-notch security and caretaking services.
- Company: Dardan is a people-focused security company dedicated to innovation and ethical practices.
- Benefits: Enjoy unlimited training, flexible shifts, up to 28 days holiday, and a wellbeing support line.
- Why this job: Be part of a dynamic team in a vibrant college environment with opportunities for growth.
- Qualifications: Must have a valid SIA Licence, UK Driving Licence, and a passion for customer service.
- Other info: Full in-house training provided; we value diversity and inclusion in our workforce.
About us
Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.
Our mission
Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.
Our Vision
To be a trusted partner for Security solutions through intelligence, innovation, and influence.
Reward and Benefits
- Unlimited training and opportunities to progress
- £12.77 per hour
- 40 hours per week
- 8 hour shift pattern; working Monday to Friday
- Day and Night Shifts of 06:00 to 14:00 and 14:00 to 22:00
- Up to 28 days paid holiday (site and shift dependant)
- Recognition rewards
- Access to a 24/7 employee wellbeing support line
- Virtual GP Service
- Earn an extra bonus through recommend a Friend Scheme, no limits
The Opportunity
Our client is a central college which has an outstanding campus with industry-standard facilities.The role of a College Support Officer involves working on your own or as part of a team to provide an efficient and professional caretaking and security service to clients, staff, students and visitors.
You will be responsible for acting as the first point of contact for staff, visitors, and contractors.
Your duties include (but are not limited to):
- Complete site lockups/unlocks
- Escort Visitors/contractors around the site as required
- Provide a professional, efficient, and approachable service whilst maintaining a high level of customer service to staff, students and visitors
- Carry out caretaking duties as requested
- Deal with Fire evacuations and Emergency response as and when required
Full in-house training will be provided.
Essential Skills and Experience
- Valid SIA Licence
- FullUK Driving Licence
- Right to work in the UK and a five-year checkable history
- Punctual and reliable
- Passionate about creating an expectational customer experience
- Knowledge of the MS packages (excel, word, outlook)
- Highly intuitive with a curious mindset
- Highly presentable in line with our corporate brand
- Resilient and pro-active in your work
We are Dardan
Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.
Diversity, Inclusion and Equality
At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.
We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.
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College Support Officer - Norwich - NR2 Security Operations - People Focused Security Solutions[...] employer: Dardan Security Ltd
Contact Detail:
Dardan Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land College Support Officer - Norwich - NR2 Security Operations - People Focused Security Solutions[...]
✨Tip Number 1
Familiarise yourself with Dardan's mission and values. Understanding their commitment to ethical and authentic service will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight your customer service experience. Since the role involves being the first point of contact for staff and visitors, emphasising your ability to provide exceptional service can set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions related to emergency response and fire evacuations. Being able to demonstrate your quick thinking and problem-solving skills in these scenarios will show that you're ready for the responsibilities of the role.
✨Tip Number 4
Research the college's facilities and any recent news or events. This knowledge can help you engage in meaningful conversations during interviews, showing your genuine interest in the position and the environment you'll be working in.
We think you need these skills to ace College Support Officer - Norwich - NR2 Security Operations - People Focused Security Solutions[...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the College Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in security or customer service roles. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing exceptional customer service and your commitment to safety and security. Mention specific examples from your past experiences that showcase your suitability for the role.
Highlight Relevant Skills: Make sure to emphasise your valid SIA Licence, driving licence, and proficiency in MS Office packages. These are essential for the role and should be prominently featured in both your CV and cover letter.
How to prepare for a job interview at Dardan Security Ltd
✨Showcase Your Customer Service Skills
As a College Support Officer, you'll be the first point of contact for staff and visitors. Highlight your previous experience in customer service and how you handle various situations with professionalism and approachability.
✨Demonstrate Your Reliability
Punctuality and reliability are key traits for this role. Be prepared to discuss examples from your past where you've shown these qualities, such as arriving early for shifts or consistently meeting deadlines.
✨Familiarise Yourself with Security Protocols
Understanding security operations is crucial. Brush up on basic security protocols, emergency response procedures, and fire evacuation plans. This will show your commitment to safety and preparedness.
✨Emphasise Your Teamwork Abilities
This role may require working both independently and as part of a team. Share experiences that demonstrate your ability to collaborate effectively with others, especially in high-pressure situations.
