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- Tasks: Ensure safety and deliver exceptional customer service as a Weekend Security Concierge.
- Company: Join Dardan, a people-focused security company with a commitment to innovation.
- Benefits: Earn from £14 per hour, enjoy unlimited training, and access 24/7 wellbeing support.
- Why this job: Be the first point of contact and create memorable experiences for staff and visitors.
- Qualifications: Valid SIA Licence, strong communication skills, and a passion for customer service.
- Other info: Dynamic team environment with opportunities for career growth and recognition rewards.
The predicted salary is between 14 - 16 £ per hour.
About us
Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.
Our mission
Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.
Our Vision
To be a trusted partner for Security solutions through intelligence, innovation, and influence.
Reward and Benefits
- Unlimited training and opportunities to progress
- From £14 per hour, starting salary
- 24 hours per week
- 12 hour shift pattern, working Saturday and Sunday days only
- Up to 20 days paid holiday (site and shift dependant)
- Recognition rewards
- Access to a 24/7 employee wellbeing support line
- Virtual GP Service
- Earn an extra bonus through recommend a Friend Scheme, no limits
The Opportunity
Working within a highly trained and motivated security team, you will support the delivery of a truly exceptional customer journey for both staff and visitors. You will be responsible for acting as the first point of contact for staff, visitors, and contractors, and be part of a sophisticated and well organised concierge team.
Your duties include (but are not limited to):
- Safeguard people, property and reputation by following security procedures
- Deliver outstanding concierge service, maintain meeting rooms, manage deliveries and ensure the environment meets expectations
- Be highly presentable, communicate clearly and respectfully across all channels
- Ensure that all Health and Safety and Environmental procedures are followed
- Manage a wide variety and diversity of scenarios, people and challenges
- Monitor and manage CCTV for the premises
Full in-house training will be provided.
Essential Skills and Experience
- Valid SIA Licence
- Valid CCTV Licence (desirable)
- Right to work in the UK and a five-year checkable history
- Punctual and reliable
- Passionate about creating an exceptional customer experience
- Knowledge of the MS packages (Excel, Word, Outlook)
- Highly intuitive with a curious mindset
- Highly presentable in line with our corporate brand
- Resilient and pro-active in your work
We are Dardan
Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.
Diversity, Inclusion and Equality
At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients. We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.
Weekend Security Concierge & Visitor Experience in Cambridge employer: Dardan Security Ltd
Contact Detail:
Dardan Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Security Concierge & Visitor Experience in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dardan on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to security and customer service. We recommend role-playing with a friend to get comfortable with your responses and show off your passion for creating exceptional experiences.
✨Tip Number 3
Dress to impress! As a security concierge, being presentable is key. Make sure your outfit reflects the professional image Dardan values, and don’t forget to smile – it goes a long way in making a great first impression.
✨Tip Number 4
Follow Dardan on social media to stay updated on their latest news and initiatives. This will not only help you understand their culture better but also give you talking points during your interview!
We think you need these skills to ace Weekend Security Concierge & Visitor Experience in Cambridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and security. A bit of enthusiasm can go a long way!
Tailor Your Application: Make sure to tailor your application to the role of Weekend Security Concierge & Visitor Experience. Highlight your relevant skills and experiences that align with our mission of delivering exceptional service and safeguarding.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Dardan!
How to prepare for a job interview at Dardan Security Ltd
✨Know Your Stuff
Before the interview, make sure you understand Dardan's mission and values. Familiarise yourself with their approach to security solutions and think about how your skills align with their focus on ethical and smart practices.
✨Dress to Impress
As a Weekend Security Concierge, first impressions matter. Dress in a professional manner that reflects the corporate brand. Being highly presentable will show that you take the role seriously and are ready to represent the company well.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Dardan values creating an outstanding experience for staff and visitors, so be ready to discuss how you can contribute to that goal.
✨Be Ready for Scenarios
Think about various scenarios you might face in the role, such as managing difficult visitors or handling emergencies. Be prepared to discuss how you would approach these situations, demonstrating your resilience and proactive mindset.
