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- Tasks: Welcome visitors and provide exceptional customer service at our reception.
- Company: Join Dardan, a leading security solutions provider with a people-focused culture.
- Benefits: Earn ÂŁ14.45 per hour, enjoy unlimited training, and access a 24/7 wellbeing support line.
- Other info: Diversity is key; we encourage all applicants, especially women, to apply.
- Why this job: Kickstart your career in the security sector with full training and growth opportunities.
- Qualifications: Must be punctual, reliable, and passionate about customer experience.
The predicted salary is between 30000 - 30000 ÂŁ per year.
About us
Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.
Our mission is to be ethical, authentic, agile, and smart. We do our best and then do a little bit more, every time.
Our Vision is to be a trusted partner for Security solutions through intelligence, innovation, and influence.
Reward and Benefits
- Unlimited training and opportunities to progress
- ÂŁ14.45 per hour
- 45 hours per week
- 9 hour shift pattern, working Monday to Friday 08:00 to 17:00
- 20 days holiday
- On-site gym
- Recognition rewards
- Access to a 24/7 employee wellbeing support line
- Virtual GP Service
- Earn an extra bonus through recommend a Friend Scheme, no limits
The Opportunity
We’re excited to be recruiting for a Front of House Receptionist to join the team at Dardan. This role is suitable for someone eager to build a career within the security sector. As part of this role, you will provide a professional, client‑facing presence at reception. The role is focused on customer service, contractor management, and supporting the Facilities Manager and wider site team.
Your duties include (but are not limited to):
- Act as a client‑facing reception presence, welcoming visitors and occupiers in a professional and friendly manner
- Deliver a high standard of customer service, handling enquiries and supporting front‑of‑house operations
- Manage contractor sign‑in, inductions, and access, ensuring site procedures are followed
- Carry out duties including access control, patrols, monitoring alarms, and incident reporting
- Support the Facilities Manager and site team with day‑to‑day operational activities and issue reporting
- Maintain site standards at reception and shared areas, escalating concerns where required
- Respond to incidents or security matters in line with site procedures and escalation routes
Full in-house training will be provided.
Essential Skills and Experience
- Right to work in the UK and a five‑year checkable history
- Punctual and reliable
- Passionate about creating an exceptional customer experience
- Knowledge of the MS packages (Excel, Word, Outlook)
- Highly intuitive with a curious mindset
- Highly presentable in line with our corporate brand
- Resilient and pro‑active in your work
We are Dardan
Dardan is a people-focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.
Diversity, Inclusion and Equality
At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients. We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.
Front of House Receptionist - Cambridge - CB4 employer: Dardan Security Ltd
Contact Detail:
Dardan Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist - Cambridge - CB4
✨Tip Number 1
First things first, make sure you know the company inside out. Dardan values authenticity and innovation, so show us that you've done your homework. Mention specific projects or values that resonate with you during your chat.
✨Tip Number 2
When you get to the interview, be ready to showcase your customer service skills. Dardan is all about creating exceptional experiences, so share examples of how you've gone above and beyond for clients in the past.
✨Tip Number 3
Dress to impress! As a Front of House Receptionist, you'll be the face of Dardan. Make sure your appearance aligns with our corporate brand – it shows you care about the role and the company.
✨Tip Number 4
Finally, don’t forget to ask questions! This shows your interest and helps you gauge if Dardan is the right fit for you. Ask about training opportunities or how the team collaborates on security solutions.
We think you need these skills to ace Front of House Receptionist - Cambridge - CB4
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Dardan.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Receptionist role. Highlight your customer service experience and any relevant skills that match what we’re looking for in the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Dardan Security Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Dardan. Understand their mission, vision, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company and its culture.
✨Showcase Your Customer Service Skills
As a Front of House Receptionist, customer service is key. Prepare examples from your past experiences where you provided exceptional service or handled difficult situations. This will demonstrate your ability to create an exceptional customer experience, which is crucial for this role.
✨Dress the Part
First impressions matter! Make sure you present yourself in a professional manner that aligns with Dardan's corporate brand. A polished appearance will reflect your understanding of the role and the importance of being highly presentable.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within Dardan. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.