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- Tasks: Be the welcoming face of our care home, assisting visitors and managing communications.
- Company: Join a family-owned care home with a strong commitment to quality and community.
- Benefits: Earn £12.21 per hour, enjoy paid training, and receive 5.6 weeks annual leave.
- Why this job: Make a meaningful impact in a dynamic environment while supporting residents and team members.
- Qualifications: Exceptional communication skills and a friendly demeanour are essential.
- Other info: Join a values-led team that prioritises trust, respect, and kindness.
The predicted salary is between 12 - 16 £ per hour.
Our brand-new, luxury care home is located in the beautiful town of Matlock in Derbyshire. We provide personalised Residential, Nursing, Dementia, Palliative & Nursing care for 78 residents.
As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!
What we offer:
- £12.21 per hour
- Enhanced rate for overtime and Bank Holidays (T&C's apply)
- Paid Training - earn while you learn!
- Pension
- Onsite Parking
- Paid DBS
- 5.6 Weeks Annual Leave (Based on a full-time contract)
What You’ll Do:
- Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
- Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
- Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
- Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
- Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
- Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.
What We’re Looking For:
- Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
- Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
- Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
- Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.
Why You’ll Love This Role:
- Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives.
- Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
- Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.
About us: You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.
Receptionist in Matlock employer: Darcy House Care Home
Contact Detail:
Darcy House Care Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Matlock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Darcy House Care Home. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact. So, practice how you greet people and handle queries. A friendly demeanour goes a long way in making a positive impression!
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage multiple tasks and keep things running smoothly. Maybe share a story about a time you juggled several responsibilities successfully – it’ll highlight your ability to thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at Darcy House Care Home. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist in Matlock
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your communication skills and organisational abilities. Mention any relevant experience that aligns with the role of a Receptionist at our care home.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Darcy House Care Home
✨Know the Care Home Inside Out
Before your interview, take some time to research Darcy House Care Home. Familiarise yourself with their values, services, and the community they serve. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in face-to-face situations. Practising common interview questions with a friend can help you articulate your thoughts clearly and confidently.
✨Demonstrate Your Organisational Abilities
Think of specific instances where your organisational skills made a difference. Whether it was managing multiple tasks or maintaining accurate records, be ready to share these experiences. Highlighting your ability to keep things running smoothly will resonate well with the interviewers.
✨Emphasise Your Friendly Demeanour
The role requires a welcoming attitude, so be sure to convey your friendly nature during the interview. Smile, maintain eye contact, and engage warmly with your interviewers. They’ll be looking for someone who can create a positive environment for residents and visitors alike.
