At a Glance
- Tasks: Welcome guests and manage reservations for a seamless dining experience.
- Company: Join the vibrant team at Daphne's, a leading restaurant in London.
- Benefits: Enjoy generous discounts, paid overtime, and 28 days holiday.
- Why this job: Be part of a dynamic environment with great progression opportunities.
- Qualifications: Experience in hospitality and excellent communication skills required.
- Other info: Diversity and equal opportunity are at the heart of our workplace.
The predicted salary is between 24000 - 36000 Β£ per year.
Join to apply for the Host / Receptionist role at Daphne's.
Key Responsibilities
- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Open Table and/or Seven Rooms experience.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance.
- Maintain the reception area, keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
Requirements
- Previous experience as a receptionist or host or Maitre Dβ in a restaurant or hospitality setting.
- Experience with either Open Table or Seven Rooms.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
Benefits
- Generous discount off your bill (including drinks) when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group.
- Paid overtime.
- 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a friend scheme with great bonuses per individual referral.
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more.
- Reward programmes, long service awards, and staff recognition and incentives.
Location: London, England, United Kingdom.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Host / Receptionist employer: Daphne's
Contact Detail:
Daphne's Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Host / Receptionist
β¨Tip Number 1
Make sure to research Daphne's before your interview. Knowing the restaurant's vibe and menu can help you connect with the team and show you're genuinely interested in the role.
β¨Tip Number 2
Practice your greeting! As a Host/Receptionist, first impressions matter. Nail that warm welcome and friendly demeanour during your interview to showcase your personality.
β¨Tip Number 3
Brush up on your multitasking skills. Be ready to discuss how you've handled busy situations in the past, especially if you've used Open Table or Seven Rooms. We want to see how you keep things running smoothly!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Host / Receptionist
Some tips for your application π«‘
Show Your Personality: When you're applying for the Host / Receptionist role, let your personality shine through! We want to see your warmth and professionalism in your written application. A friendly tone can make a big difference.
Highlight Relevant Experience: Make sure to mention any previous experience you have as a receptionist or host. If you've worked with Open Table or Seven Rooms, shout about it! We love seeing how your background fits with what we do.
Be Organised: Just like in the role, being organised is key in your application. Keep your CV and cover letter tidy and easy to read. A well-structured application shows us that you pay attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre among the first 25 applicants. Donβt miss out on this opportunity!
How to prepare for a job interview at Daphne's
β¨Know the Venue
Before your interview, make sure to familiarise yourself with Daphne's. Check out their website and social media to understand their vibe and values. This will help you connect better during the interview and show that you're genuinely interested in being part of their team.
β¨Practice Your Greeting
As a Host/Receptionist, your first impression is crucial. Practice a warm and professional greeting. You might even want to role-play with a friend to get comfortable. Remember, a friendly demeanour can set the tone for the entire dining experience!
β¨Showcase Your Organisational Skills
Be ready to discuss how you've managed reservations or coordinated with a service team in the past. Bring examples of how youβve handled busy situations or multitasked effectively. This will demonstrate your ability to thrive in a fast-paced environment.
β¨Ask Insightful Questions
Prepare a few thoughtful questions about the role or the restaurant's culture. This shows your enthusiasm and helps you gauge if it's the right fit for you. For instance, ask about their approach to guest satisfaction or how they handle peak times.