Cloakroom Attendant

We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top‑notch service, we invite you to be an integral part of the experience in our restaurant.

Key Responsibilities

• Greet and assist guests with the check‑in and retrieval of personal belongings.
• Maintain a secure and organized cloakroom area.
• Provide courteous and efficient service to guests, addressing inquiries and special requests.
• Collaborate with other staff members to ensure a seamless guest experience.
• Keep the cloakroom area clean and well‑maintained.
• Uphold the highest standards of service and guest satisfaction.

Requirements

• Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast‑paced environment.
• Positive and friendly demeanour.

Benefits

• Generous discount off your bill (including drinks) when dining in any of our restaurants across the group.
• Unrivalled opportunities for progression across the group.
• 28 days holiday, increasing with length of service up to 5 extra days.
• Recommend a friend scheme with great bonuses per individual referral.
• Exclusive access to discounts including money off gym memberships, travel, online shopping, gadgets, and much more.
• Reward programmes, long‑service awards, and staff recognition and incentives.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Hospitality and Restaurants