FOOD & BEVERAGE - NIGHT ROOM SERVCE ATTENDANT
About the Danubius Hotel Regents Park
We are a 325-bedroom hotel located in central London with a difference. Located by three iconic London Landmarks: Lord's Cricket Ground, Regents Park and London Zoo. Situated in St Johns Wood, we pride ourselves in offering a real home from home for business and leisure travellers alike.
About the role
We are looking for friendly and enthusiastic Food and Beverage waiting staff to join our team. You will be responsible for delivering great customer service in our Night Room Service. Greeting customers, answering questions, serving customers, stocking supplies, charging guests for their meals, clearing trays and ensuring a pleasant and warm experience for our guests.
Responsibilities
- Greeting guests, taking orders and serving food & beverages to our guests.
- Care about customer satisfaction and deliver the optimal guest service experience.
- Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe working environment.
- Answer questions and make suggestions regarding food and beverage choices and related items.
- Setting up meeting and conference rooms
- Be a team player with high energy and stamina.
- Good attention to detail and punctuality are key.
Salary & benefits
- Permanent full-time positions (37.5 hours per week)
- Salary £28,392 pa (14.56 per hour)
- Service Charge
·Meals on Duty, Uniform laundry service & Discount travel program in Danubius hotels including Friends & Family discount
·Pension scheme with enhanced 6% Employer contributions
·20 days Annual Leave plus Bank Holidays increasing to a maximum of 25 days with length of service
·Employee Assistance Programme including 24/7 access to online GP services, mental health support for you and your immediate family members, plus much more
· Shifts are based on 5 of 7 days and working nights starting at 10.00pm until 6am following morning
Candidate requirements
Essential :
- Previous customer facing experience
- Excellent customer service skills
- Good level of spoken and written English
Desirable :
· Experience working in a 4 Star hotel
Under the Asylum and Immigration Act 1996, evidence of eligibility to work and live in the UK will be required should you be invited to attend an interview.
Danubius Hotel Regents Park is an equal opportunities employer, please let us know if you require any adjustments.
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Night Room Service Attendant in London employer: Danubius Hotel
At Danubius Hotel Regents Park, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. Located in the heart of London, our hotel offers unique opportunities for professional growth and development, alongside competitive benefits and a vibrant work culture that celebrates teamwork and excellence in hospitality. Join us to be part of a dedicated team that creates memorable experiences for our guests while enjoying the perks of working in one of the city's most iconic locations.
