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- Tasks: Join our team as a Food and Beverage Operative, serving guests with enthusiasm.
- Company: Danubius Hotel Regents Park is a unique hotel near iconic London landmarks.
- Benefits: Enjoy £13.04 per hour, meals on duty, and a generous pension scheme.
- Why this job: Perfect for those who love hospitality and want to work in a vibrant environment.
- Qualifications: Previous customer service experience and good English skills are essential.
- Other info: Flexible shifts with temp to perm opportunities available.
About the Danubius Hotel Regents Park
We are a 325-bedroom hotel located in central London with a difference. Located by three iconic London Landmarks: Lords Cricket Ground, Regents Park, and London Zoo. Situated in St Johns Wood, we pride ourselves in offering a real home from home for business and leisure travellers alike.
About the role
We are looking for friendly and enthusiastic Food and Beverage waiting staff to join our team. You will take customer orders and serve food and beverages to guests in our outlets. Always aware of guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to guests.
Duties and responsibilities include but are not limited to:
- Greeting guests, taking orders, and serving food & beverages in the Bar and Restaurant.
- Caring about customer satisfaction and delivering the optimal guest service experience.
- Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe working environment.
- Answering questions and making suggestions regarding food and beverage choices and related items.
- Setting up meeting and conference rooms.
- Being a team player with high energy and stamina.
- Good attention to detail and punctuality are key.
Temp to perm opportunities - Shifts are based on a rota basis on a shift pattern including earlies, lates and weekends.
Salary & benefits
- Salary £13.04 per hour
- Service Charge Percentage
- Meals on Duty
- Pension scheme with enhanced 6% Employer contributions
- Discount travel program in Danubius hotels including Friends & Family discount
- Employee Assistance Programme
Candidate requirements
Essential:
- Previous customer facing experience
- Excellent customer service skills
- Good level of spoken and written English
Desirable:
- Experience working in a 4 Star hotel
Under the Asylum and Immigration Act 1996, evidence of eligibility to work and live in the UK will be required should you be invited to attend an interview.
Danubius Hotel Regents Park is an equal opportunities employer.
Food and Beverage Operative Casual employer: Danubius Hotel
Contact Detail:
Danubius Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Operative Casual
✨Tip Number 1
Familiarise yourself with the Danubius Hotel Regents Park and its offerings. Knowing the menu and the hotel’s unique features will help you engage confidently with guests and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or working in a busy café, gaining hands-on experience will prepare you for the fast-paced environment of a hotel.
✨Tip Number 3
Network with current or former employees of the hotel. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be ready to showcase your teamwork skills. Since the role requires collaboration with other staff members, think of examples from past experiences where you successfully worked as part of a team.
We think you need these skills to ace Food and Beverage Operative Casual
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in the food and beverage industry. Emphasise skills like communication, teamwork, and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel. Mention specific experiences that demonstrate your ability to provide excellent customer service and work in a fast-paced environment.
Highlight Relevant Skills: In your application, focus on skills that are essential for the role, such as your ability to greet guests warmly, take orders accurately, and maintain a clean working environment. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Danubius Hotel
✨Show Your Enthusiasm
Make sure to express your passion for the hospitality industry during the interview. A friendly and enthusiastic attitude is key for a role like this, so let your personality shine through!
✨Know the Menu
Familiarise yourself with the food and beverage offerings at the Danubius Hotel Regents Park. Being able to discuss menu items confidently will impress the interviewers and show that you're serious about the position.
✨Demonstrate Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight situations where you went above and beyond to ensure guest satisfaction, as this is crucial for the role.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the hotel’s approach to guest service. This shows your interest in the role and helps you gauge if it’s the right fit for you.
