Principal Intelligent Workflow Specialist

Your role: Principal Intelligent Workflow Specialist

Why you'll want to work with us: At Danske Bank, we're driven by a clear purpose: to help customers, colleagues, and society thrive. We believe that what we do genuinely makes a positive difference and that our culture and ways of working create a unique place to grow your career. This includes investing in our people's personal growth and wellbeing to ensure everyone feels that they belong and are set up for success. We value diversity in its broadest sense which we know makes us stronger as a business and invites all colleagues to bring their whole selves to work. Our Diversity and Inclusion Strategy is central to our purpose and shows up in how we work every day. Driving sustainability is a key strategic priority for us. We're passionate about giving back to the communities in which we live and work.

Your benefits: There's much more to working at Danske Bank than just a salary but for this role we are up to circa £79,000 depending upon skills & experience. We also offer an attractive range of flexible benefits centred on wellness, financial, psychological, physical and social. Everyone's circumstances are different, and our benefits can be tailored to your needs.

What does the role look like for you? As the Principal Intelligent Workflow Specialist within Danske Bank UK, you'll be our senior specialist authority for intelligent workflow and orchestration, defining how orchestrated workflows are designed, delivered and operated across complex business and technology landscapes. The role sits at the intersection of workflow orchestration, workflow transformation and emerging agentic AI patterns, establishing standards, patterns and guardrails that ensure workflow solutions are technically coherent, resilient, secure, auditable and operationally sustainable. Working in close partnership with engineering, architecture, transformation, delivery and business stakeholders, the role shapes key engineering and delivery decisions to enable scalable, outcome-focused workflows and to support the Group's transition from task-centric automation to coordinated, end-to-end intelligent workflows.

Your skills:

• Strong expertise in intelligent workflow and orchestration (including long-running, event-driven and human-in-the-loop workflows), ideally within regulated or similarly high-control environments.
• Experience working with enterprise workflow orchestration platforms (e.g. Camunda, Pega or equivalent).
• Experience defining and applying enforceable technical standards, patterns and guardrails to deliver resilient, secure and auditable workflow solutions.
• Background in solution or enterprise architecture, including ownership of design assurance and alignment to enterprise architecture standards across multiple teams or domains.
• Practical experience turning automation and AI capabilities (ideally including agentic AI patterns) into safe, value-focused workflow use cases.
• Ability to shape and assure delivery outcomes, including identifying complexity, dependencies and risks, and providing clear technical direction by shaping realistic plans and roadmaps.
• Strong stakeholder skills, able to work with business and technology leaders and communicate complex topics clearly and concisely.
• Experience translating industry best practice and emerging trends in workflow orchestration, automation and AI into practical standards, patterns and adoption guidance, including assessing new tools and approaches.
• Coaching mindset, with experience helping others build capability and guiding the appropriate use of RPA and low-code automation, including transition toward orchestration led, end-to-end workflows.

How we work: Our belief is that we are "Better when Together" and want to balance the benefits of teaming up in person with flexible working where possible. We will be supportive and flexible to your circumstances, so for roles that offer a hybrid option we ask colleagues to attend their base location a minimum of 3 days a week so they can connect, collaborate and learn together. If you have a disability, long term health condition or additional need that requires accommodation or adjustments during any stage of the recruitment process, please advise us of this on your CV & a member of the team will be in touch to discuss!

Danske Bank is proud to be an equal opportunity workplace. That means that, as a committed equal opportunities employer, we welcome applications from all suitably qualified candidates regardless of gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression and cognitive diversity, including neurodiversity.

About Us: Danske Bank is the trading name of Northern Bank Ltd, one of the largest banks in Northern Ireland and an autonomous subsidiary of Danske Bank Group. We've been helping people and businesses achieve their ambitions for over 200 years. Today, we serve the needs of our personal and business customers through our branches, our regional business centres, telephone banking and a wide range of digital banking channels.