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For Companies At a Glance
- Tasks: Help customers with banking queries and provide top-notch service in our friendly branches.
- Company: Join Danske Bank, one of the top ten best places to work in Northern Ireland.
- Benefits: Starting salary of £23,500, 22 days leave, private medical care, and free breakfast.
- Why this job: Kickstart your career in a supportive environment that values inclusivity and growth.
- Qualifications: Customer service experience preferred; no banking experience needed—just a passion for helping others.
- Other info: Branches hiring across Northern Ireland; apply now to make a positive impact!
The predicted salary is between 21000 - 28000 £ per year.
Join Danske Bank as a Customer Service Adviser in the South East area and kickstart a career delivering top‑notch service to personal and business customers through our friendly branches.
Why you’ll want to work with us
We’re ranked among the top ten best places to work in Northern Ireland. Our inclusive culture welcomes talent from all backgrounds.
Responsibilities
- Handle customers’ day‑to‑day banking queries.
- Assist with digital banking questions.
- Open new accounts and provide information on new products.
- Manage customer meetings and make outreach calls.
- Respond to secure mails and deliver outstanding customer service.
Qualifications
- Customer service experience, preferably from retail, hospitality or any customer‑facing role.
- Top‑notch communication and relationship skills.
- A hunger to learn and adapt quickly.
- No banking experience needed—just the drive to make a positive impact and be a Danske Bank ambassador.
Benefits
- Starting salary of £23,500.
- 22 days’ leave plus 10 bank holidays.
- Private medical care, extra holidays and exclusive discounts.
- Free breakfast on site.
Branches hiring
Newry, Armagh, Dungannon, Magherafelt, Omagh, Enniskillen & Irvinestown.
Application details
Please indicate the branch you’d prefer to be based in on your application.
Equal Opportunity Statement
Danske Bank is a proud equal opportunity workplace. We welcome applications from all suitably qualified candidates regardless of gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression and cognitive diversity, including neurodiversity.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Customer Service Adviser in Irvinestown employer: Danske Bank
Contact Detail:
Danske Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Adviser in Irvinestown
✨Tip Number 1
Get to know the company! Research Danske Bank and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Customer Service Adviser, you'll need to be top-notch at handling queries. Role-play with friends or family to get comfortable with common customer scenarios and responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the Danske Bank family. Don’t forget to mention your preferred branch!
We think you need these skills to ace Customer Service Adviser in Irvinestown
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our customer service team.
Tailor Your Application: Make sure to customise your application for the Customer Service Adviser role. Highlight any relevant experience from retail or hospitality, and don’t forget to mention your communication skills. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate. Remember, we’re looking for someone who can handle day-to-day banking queries efficiently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, make sure to indicate your preferred branch location in your application—this helps us match you with the right team!
How to prepare for a job interview at Danske Bank
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences in retail or hospitality, and how they’ve shaped your communication skills. Think of specific examples where you went above and beyond for a customer.
✨Familiarise Yourself with Digital Banking
Since you'll be assisting with digital banking questions, it’s a good idea to understand the basics of online banking services. Research Danske Bank's digital offerings and be prepared to discuss how you would help customers navigate these tools.
✨Show Your Enthusiasm to Learn
Danske Bank values a hunger to learn, so express your eagerness to grow within the role. Share instances where you quickly adapted to new situations or learned new skills, highlighting your proactive attitude.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the branch culture, team dynamics, and opportunities for growth. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
