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For Companies At a Glance
- Tasks: Assist customers with banking queries and support digital banking services.
- Company: Leading financial institution in Northern Ireland with a strong community focus.
- Benefits: Starting salary of £23,500, medical care, generous leave, and free breakfast.
- Why this job: Join a supportive team and make a difference in customers' banking experiences.
- Qualifications: Experience in customer service and excellent communication skills.
- Other info: Enjoy workplace perks and a friendly environment.
The predicted salary is between 21000 - 25000 £ per year.
A leading financial institution in Northern Ireland is seeking a Customer Service Adviser to join its Branch Network. This position involves handling day-to-day banking queries and assisting customers with digital banking.
Ideal candidates will have experience in customer service and possess strong communication skills.
The role offers a competitive starting salary of £23,500 along with benefits such as medical care, generous leave, and workplace perks including free breakfast on site.
Branch Banking: Customer Service Pro in Irvinestown employer: Danske Bank
Contact Detail:
Danske Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Banking: Customer Service Pro in Irvinestown
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us connect with the hiring team and demonstrate that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, we recommend role-playing common banking scenarios with a friend. This will help you feel more confident when answering questions about handling customer queries.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process. They might share valuable insights that could give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really want to be part of the team at this leading financial institution.
We think you need these skills to ace Branch Banking: Customer Service Pro in Irvinestown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've handled banking queries or similar situations in the past, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your skills align with the role. Keep it friendly and professional – we love a personal touch!
Showcase Your Digital Skills: Since this role involves assisting customers with digital banking, mention any relevant tech skills or experiences. We’re keen to know how you can help our customers navigate their banking needs online.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Danske Bank
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Familiarise yourself with common queries customers might have about digital banking, as this will show your potential employer that you're ready to assist their clients effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will highlight your suitability for the role.
✨Practice Your Communication
Since strong communication skills are key for this position, practice articulating your thoughts clearly and confidently. You could even do mock interviews with friends or family to get comfortable with speaking about your experiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
